The Dump

Neicy 

on BBB

6 years ago

*******. I have the same problems with my theater love seat. The leather is peeling off the headrest, the back of the chairs where someone would rest there back and the seat. I was told this was one of the best leathers they had. I don't like the fact that no one in the store told me it was bonded leather or explained to me the difference in leather. I also purchased the extended warranty, guess what peeling is not covered. I was told it was the climate in my home (really), the chair is in the same room it's not peeling. Wha... read more

Gwen M 

on BBB

6 years ago

The Dump lives up to its name. Was looking for one of their fantastic sales on a mattress. I don't even know if the showed me which one it was. Tried one that was very comfortable, but the one I received is like sleeping on the ground. Causes my hip to hurt, which did not occur before. Of course can't return. They convinced me that this one would be better for me than one that I was interested in that had a trial period. There was 2 of them telling me different reasons to get it. I know I have to take some of the blame for f... read more

Angie C 

on BBB

6 years ago

We purchased a bedroom set, television stand, leather sofa and leather love seat almost 2 years ago. We also purchased the 5 year protection plus warranty. My leather sofa has leather ripped off the side where the recliner goes up and down. I have been told that they consider that peeling and that is not covered. When I bought the coverage I was told that it would cover any damage, even damage we did accidentally. I would not expect for a sofa that is less than 2 years old to already have wear damage like that. I also feel m... read more