Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

4.9

8034 reviews
5
7549
4
367
3
43
2
0
1
0

75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

Great team!

Brooke S.
Thu, Jul 01, 2021 05:00 PMvia Birdeye

Very helpful! The customer service/IT rep from Birdeye stayed on the line with me for 35 minutes to figure out the issue we were experiencing!

Chelsea G.
Thu, Jul 01, 2021 05:00 PMvia Birdeye

Extremely helpful support.

Vito A.
Thu, Jul 01, 2021 05:00 PMvia Birdeye

The gentleman that worked with me was very knowledgeable and helpful.

Katie B.
Thu, Jul 01, 2021 05:00 PMvia Birdeye

I'm a new user with the system and did a test review - I didn't realize I wouldn't be able to remove the test. The team was extremely fast at resolving my issue. Thanks so much.

Dianna R.
Thu, Jul 01, 2021 05:00 PMvia Birdeye

Very helpful

Vito A.
Thu, Jul 01, 2021 05:00 PMvia Birdeye

The lady was very helpful and pleasant.

William H.
Thu, Jul 01, 2021 05:00 PMvia Birdeye

Akhilesh is always quick to respond and helps us with any issues or concerns in a timely manner.

Christy J.
Mon, Jul 05, 2021 05:00 PMvia Birdeye

Avinash is the best! Always helpful.

Sofia A.
Mon, Jul 05, 2021 05:00 PMvia Birdeye

Avinash is always very helpful!

Sofia A.
Mon, Jul 05, 2021 05:00 PMvia Birdeye

They were fast at resolving the issue and very helpful!

Elise S.
Mon, Jul 05, 2021 05:00 PMvia Birdeye

Very prompt and precise didn't had too wait long!!!!

Jordyn D.
Mon, Jul 05, 2021 05:00 PMvia Birdeye

Great, prompt support that solved the problem quickly.

Kate M.
Mon, Jul 05, 2021 05:00 PMvia Birdeye

I used the chat feature during closed hours. The next business day a representative called me and walked me through my questions. He taught me how to use the system to gain information.

Kim O.
Mon, Jul 05, 2021 05:00 PMvia Birdeye

Prompt and knowledgeable service from the BirdEye team member!

Holly A.
Mon, Jul 05, 2021 05:00 PMvia Birdeye

Great Service by the Representative that called me and resolved the issues on July 6, 2021.

Chuck S.
Tue, Jul 06, 2021 05:00 PMvia Birdeye

Allways top notch professional service from the Birdeye Staff ! They are the best at what they do!

Joseph B.
Tue, Jul 06, 2021 05:00 PMvia Birdeye

I gave the Birdeye team all 10's because they were able to resolve my issue quickly without having to go back and forth :) Thank you!

Letty G.
Tue, Jul 06, 2021 05:00 PMvia Birdeye

Just very helpful and made me aware of an issue I didn’t know about beforehand!! Thanks for looking out(:

Jessica P.
Wed, Jul 07, 2021 05:00 PMvia Birdeye

My problem was addressed and solved in less than 1 hour by a very knowledgeable, courteous, and friendly technician.

Elspeth C.
Wed, Jul 07, 2021 05:00 PMvia Birdeye

Very easy to ask questions and problem was corrected and more helpful solutions were given

Nancy ..
Wed, Jul 07, 2021 05:00 PMvia Birdeye

My Representative was great! He was knowledgeable and efficient.

Geri L.
Wed, Jul 07, 2021 05:00 PMvia Birdeye

Elise Stine
Thu, Jul 08, 2021 12:40 PMvia Google

Sumeet was extremely helpful and knowledgeable. He showed me exactly what I needed to know and made sure I knew I could reach out to him again, personally if I preferred since he was already familiar with what process I was trying to perfect. #Sumeetforpresident!

Nicole W.
Thu, Jul 08, 2021 05:00 PMvia Birdeye

Excellent customer support and response time for my request. Nidhi was wonderful.

Chantelle S.
Thu, Jul 08, 2021 05:00 PMvia Birdeye