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Birdeye's cover image
  1. Palo Alto, CA
  2. Technology
  3. Software company
  4. Birdeye
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Birdeye

5.0
  • Palo Alto, CA

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 5 star rating with 6,307 reviews. 

When is Birdeye open?

Birdeye is open now. It will close at 6:00 p.m.  

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Business information

  • 2479 Bayshore Rd, Suite #188, Palo Alto, CA, 94303, United States
  • Request appointment
  • https://birdeye.com/
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Birdeye for businesses

  • Attract
  • Listings
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  • Pages
  • Google Seller Ratings
  • Convert
  • Messaging
  • Webchat
  • Social
  • Mass Texting
  • Appointments
  • Payments
  • Delight
  • Surveys
  • Insights
  • Benchmarking
  • Ticketing
  • Objectives
  • Google for local business
  • Review Management
  • Review Generation
  • Online Reputation Management
  • Customer Messaging
  • Referral Marketing
  • Website Chat
  • Google Reviews
  • Google My Business
  • Facebook Reviews
  • Business Listings Management
  • Customer Experience
  • Social Media Management
  • Industries
  • Dental
  • Healthcare
  • Real Estate
  • Financial Services
  • Legal
  • Automotive
  • Retail
  • Hospitality
  • Insurance
  • Home Services
  • Restaurants
  • Personal Services

Learn more

  • Company
  • About Us
  • Leadership Team
  • Watch Demo
  • Book a time
  • Resources
  • Blog
  • Press
  • Product Updates
  • Careers
  • Success Stories
  • Birdeye Reviews
  • Birdeye Results
  • Contact Us
  • Services
  • Managed Services
  • Professional Services
  • Support and Tools
  • Scan Your Business
  • Find a Business
  • For Developers
  • Birdeye Support
  • Refer a Business
  • Customer Advocacy Program
  • Download iOS application
  • Download Android application
  • CONTACT SUPPORT
  • Terms & Conditions
  • Privacy Policy
  • Security
  • HIPAA
  • CCPA
  • © 2023 Birdeye Inc
5.06,307 reviews
5
5,978
4
229
3
27
2
0
1
0
73 reviews have no rating
  • Reviews (3,698)
  • google logoGoogle reviews (2,609)
James S.'s profile image
James S. 
on Birdeye

2 weeks ago

Brian Teodoro knows what he's doing! Thank you 

Megan C.'s profile image
Megan C. 
on Capterra

2 weeks ago

Birdseye works perfectly for our customer service needs!! Pros: I love that we can see what our customers are liking, and that we can see what we can improve on as well. Cons: It sometimes logs me out, but it is easy to log back in! Overall: Everyday we are able to see what our customers needs are. What they are needing us to improve on, and what they love about us!! 

Brylee H.'s profile image
Brylee H. 
on Capterra

2 weeks ago

Great Platform Pros: Birdeye is very easy to use for reviews. Everything is laid out nicely and never have issues. Cons: I wish that when someone reviewed on Birdeye that it would automatically review on the other platforms. 

Makenna O.'s profile image
Makenna O. 
on Capterra

2 weeks ago

Birdeye makes my day easier Pros: That I can text links to inquiring clients Cons: That it logs me out everyday and I have to re sign in Overall: It has been great! 

Grace C.'s profile image
Grace C. 
on Capterra

2 weeks ago

Birdeye is easy and great! Pros: Easy texting and get notifications very quickly! Cons: Logs me out every time I leave work for the day! Overall: Great for customer communication, super easy and quick! 

Cathi C.'s profile image
Cathi C. 
on Birdeye

3 weeks ago

Great customer service. 

Billy H.'s profile image
Billy H. 
on Birdeye

a month ago

Great security with eyes everywhere and help keep the drivers safe and lot secure.👌👍👍 

Nicholas L.'s profile image
Nicholas L. 
on Birdeye

a month ago

We had Vijay assist us with our office transition to Birdeye. He was patient, thorough and exceeded our expectations. We have a much improved system. Thanks. Highly recommend.  

Business response:

Greetings Nicholas, Thank you so much for taking the time to share your positive experience with Vijay during your office transition to Birdeye. We're thrilled to hear that he was patient, thorough, and exceeded your expectations. It's wonderful to know that you now have a much-improved system.  

Valentina P.'s profile image
Valentina P. 
on Capterra

a month ago

Automatizacion simplificada. Pros: Me encanta que puedo personalizar las reseñas para cada uno de los clientes. Cons: No tengo quejas me gusta este aplicativo. 

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