Our reviews

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4.9

7940 reviews
5
7451
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75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

The agents are very helpful and receptive.

Tiffany Scherado
Tue, Aug 03, 2021 12:36 PMvia Google

TRA Medical Imaging
Tue, Aug 03, 2021 11:49 AMvia Google

Honestly, Birdeye doesn't do what I need it to do specifically so I am always finding workarounds but your employees are top-notch and always willing to help! <3

Nicole W.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Patient and helpful support

David M.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Extremely prompt, efficient & knowledgeable.

Shelly H.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

My agent resolved the issue quickly which is important since our office is so busy and time is very valuable.

Tiffany S.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

I appreciate the quick and efficient response with the problem resolved. Thank you.

Tina K.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Love your support reps. Very helpful.

Doug S.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Thank you so much! So excited for this flagging feature to be implemented. Y'all are the best!!!

Corina B.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

This is first time I had to contact support for a system issue. The issue was identified and corrected immeditately. A support team member called me today to follow up and make sure everything is functioning properly. I like the extra "touch". Excellent customer srevice.

Patti D.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Husain is always such a big help. He is very friendly and knowledgeable.

James L.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Thank you

Gloria E.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Amazing.

Customer S.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

the representative was very quick to update the change I wanted for my account. I appreciated that I didn't have to submit a request and wait days and that it was just handled while I briefly held the line.

Amy H.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Very communicative!

Justin N.
Sun, Aug 01, 2021 05:00 PMvia Birdeye

Exact, and professional knowledge about the product. Flawless support.

Daniel A.
Sun, Aug 01, 2021 05:00 PMvia Birdeye

Quick resolution to our problem. Thanks!

Natalie G.
Sun, Aug 01, 2021 05:00 PMvia Birdeye

I am so impressed with Birdeye! We have used them for many years and their customer support is the best ever. I never have to wait for help and they are professional and they know their business! Thank you Birdeye!

Paula w.
Sun, Aug 01, 2021 05:00 PMvia Birdeye

The person that assisted me had great follow up and was very knowledgeable.

Robin G.
Sun, Aug 01, 2021 05:00 PMvia Birdeye

Birdeye support is always amazing. The lack of options is my only complaint. Although Birdeye support usually helps me come up with a work around, the effectiveness of the solution is way lower because the website doesn't have the option to get the data needed (development issue)

Nicole W.
Sun, Aug 01, 2021 05:00 PMvia Birdeye

akhilesh is still awesome

Tae S.
Sun, Aug 01, 2021 05:00 PMvia Birdeye

akhilesh is awesome

Tae S.
Sun, Aug 01, 2021 05:00 PMvia Birdeye

It was easy to submit my request and the response was very quick, good turn around time!

Leah H.
Fri, Jul 30, 2021 05:00 PMvia Birdeye

Zach is great. I never fill these out

Craig L.
Thu, Jul 29, 2021 05:00 PMvia Birdeye

Very good customer service ! Helped me solve my problem quickly

Curt F.
Thu, Jul 29, 2021 05:00 PMvia Birdeye