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4.9

8017 reviews
5
7531
4
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75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

Everything was planned out, Tanmay explained everything well and in detail. He was always available to answer questions. The smoothest implementation that I have been part of!

Ligia R.
Wed, Jul 21, 2021 05:00 PMvia Birdeye

Polite and patient

Star M.
Wed, Jul 21, 2021 05:00 PMvia Birdeye

It was so easy to get help. Thank you!

Linda C.
Wed, Jul 21, 2021 05:00 PMvia Birdeye

Very diligent. Has answered all of my questions up to this point. I appreciate the interaction and the effort applied to our accounts.

Travis B.
Wed, Jul 21, 2021 05:00 PMvia Birdeye

Tanmay did a wonderful job in preparing us for the process, and keeping us informed every step of the way. He was always available and helpful to answer questions, and wrangle our team when needed. It was the smoothest implementation process I've had in a very long time! Thank you so much Tanmay!

Elizabeth W.
Wed, Jul 21, 2021 05:00 PMvia Birdeye

The team member was Excellent, he gave directions that were clear and understandable to get the job done.

Leslie A.
Wed, Jul 21, 2021 05:00 PMvia Birdeye

She was awesome! Nidhi double checked everything for me, answered all my questions and even let me know about a Bird Eye feature we weren't using. Thank you so much for all the info, and they follow up with an email going over the details of the call. Top notch service. Thank you!

Esmeralda S.
Wed, Jul 21, 2021 05:00 PMvia Birdeye

Went above and beyond to help me!

Andrew I.
Wed, Jul 21, 2021 05:00 PMvia Birdeye

Tanmay was exceptional at implementation, training and follow through. I wish this was the experience for all implementations with other vendors! I am truly impressed. Thank you Tanmay!

Andrea H.
Wed, Jul 21, 2021 05:00 PMvia Birdeye

DB was professional, helpful, and pleasant! 10/10 would recommend!

Aaron K.
Wed, Jul 21, 2021 05:00 PMvia Birdeye

Gautam was very knowledgeable and easy to work with. I appreciated the time he spent with us to walk us through the new texting feature. We are excited to put it to use.

Bana B.
Wed, Jul 21, 2021 05:00 PMvia Birdeye

Was quick to help me with the password issue.

William H.
Thu, Jul 22, 2021 05:00 PMvia Birdeye

Always great support

Sean D.
Thu, Jul 22, 2021 05:00 PMvia Birdeye

Excellent customer service

Jeff G.
Thu, Jul 22, 2021 05:00 PMvia Birdeye

Arka was always eager to help with a multitude of questions and "what ifs" we had while implementing this new system. His patience is valuable. I like the software, too!

Abbie L.
Thu, Jul 22, 2021 05:00 PMvia Birdeye

Hello, This is Mr. Allen and Mrs. Veronica Brown. We have been patients of Dr. Karkal of Cardia Care Services since 2015 and the care has been remarkable. Dr. Karkal is very attentive and extremely caring. Jessica and the rest of the staff are also very attentive and caring. We highly recommend this practice to any and all who is in need of Cardiac services. You will not be disappointed.

Veronica Brown
Sat, Jul 24, 2021 07:44 AMvia Google

Always lovely and professional service. Thank you!

Louise C.
Sat, Jul 24, 2021 05:00 PMvia Birdeye

Thanks!

Tae S.
Sat, Jul 24, 2021 05:00 PMvia Birdeye

Always provides a solution and makes it easy for me to understand. Always provides timely communications and resolutions. Superb service to our team!

Tawana G.
Sun, Jul 25, 2021 05:00 PMvia Birdeye

He was helpful and efficient.

Neil C.
Sun, Jul 25, 2021 05:00 PMvia Birdeye

First time integrating with Booker and she helped make the process go smoothly.

Adam N.
Sun, Jul 25, 2021 05:00 PMvia Birdeye

Thank you for handling this so quickly!

Natalie G.
Sun, Jul 25, 2021 05:00 PMvia Birdeye

The support was fast and accurate. I didn’t have to check in for updates and everything was resolved quickly. Very impressive.

Jonathan M.
Sun, Jul 25, 2021 05:00 PMvia Birdeye

quick solution for printing a review. Even though that wasn't a direct option I was given a workaround solution.

Stephany P.
Sun, Jul 25, 2021 05:00 PMvia Birdeye

I received stellar support from Srijan. He was extremely knowledgeable, thorough and kind. He helped us come up with a solution so we can keep using BirdEye even though we switched to a new practice management system that is not integrated. We really appreciate the help. Thanks for the wonderful customer service.

Ryann K.
Mon, Jul 26, 2021 05:00 PMvia Birdeye