Stay in control of appointments with Frontdesk
Let AI handle the front desk while your team stays in control. Frontdesk acts as your AI receptionist, helping customers with common requests such as scheduling and managing appointments. But when you need to step in, Human Actions gives your team the control to review and manage what happens next.
With Manage Appointments, you can take action on appointments handled through Frontdesk - so you can keep your schedule accurate and make changes when needed.
Take control when you need it
From Human Actions, you can:
- Explore appointments - Review appointment details and stay informed about what Frontdesk has handled.
- Update appointments - Make changes when appointment details need to be corrected or adjusted.
- Reschedule appointments - Change the date or time when a customer’s plans change.
- Cancel appointments - Cancel an appointment when it’s no longer needed.
AI at the front. Humans in control.
Frontdesk helps automate appointment conversations and actions, but you’re never out of the loop. Human Actions lets your team step in and manage appointments whenever human intervention is needed.
This gives you the best of both worlds: AI to handle routine appointment tasks and human control when it matters.
Get started
Go to Frontdesk → Human Actions → Manage Appointments to review and manage appointments handled by Frontdesk.