Yelp Messaging in Inbox

Yelp messages are now available in the Inbox. You can view and respond to both Yelp reviews and direct messages from a single place, making it easier to manage conversations without switching platforms. Yelp messaging is also included in Inbox reporting and notifications.

What’s New

Reviews and messages in one unified view
Two-way sync for messages and replies
Yelp is included in the Inbox reporting
Notifications for new and unresponded messages

Note: Available for customers with an Inbox and an active Yelp integration. A one-time setup or reauthorization may be required depending on your current setup.