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Birdeye Australia is the leading all-in-one local marketing service trusted by thousands of local businesses. We help our clients achieve amazing results through the perfect combination of locally based digital marketing experts and cutting-edge software working together. The services we provide include google maps optimisation, review generation & management, listings management, google ads management, Facebook/Instagram ads management, website design, google business page management & content creation. 1 or 1000 locations ... read more
Suite 2, Level 2/61-71 Dunning Ave, Rosebery, NSW, 2018, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I recently made an inquiry for Truecover Car Insurance. I hit the jackpot when my call was not only answered straight away, but by the most helpful person known as Kelly. Over the ensuing weeks I had much contact with Kelly. She is a true professional and her guidance was invaluable. The process was made so easy with Kelly's efficiency and helpfulness, combined with her excellent knowledge of the Truecover product. Kelly always went above and beyond, and this in conjunction with her excellent personality and phone manner, ma... read more
Business response:
Dear Gayle, thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Kelly was able to provide you with exceptional service and make your experience with TrueCover Car Insurance seamless. We truly appreciate your kind words and are proud to have Kelly as part of our team. It's feedback like yours that motivates us to continue providing the best service possible. We're glad to know that her professionalism, expertise, and friendly approach made a positive impact on your journey with ... read more
From the first enquiry I felt " special". The information about what my cover should be and why was easy to follow and being Australian was a bonus. Recommend TrueCover without hesitation..
Business response:
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that from your very first enquiry, you felt valued and well-informed. At TrueCover, we aim to provide clear and easy-to-understand advice, and it’s great to know that you found our service helpful. We’re also proud to be an Australian company, and your recommendation means the world to us. Thank you again for your support, and we look forward to continuing to serve you! ~ Timothy
Tim was very patient and very informative with great customer service. Very very well managed indeed.
Business response:
Thank you for your kind words and thoughtful review! We're thrilled to hear that Tim provided you with exceptional service and that you found the experience informative and well-managed. Your satisfaction is our priority, and feedback like this motivates us to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out! ~James
Very kind in explaining information. Staff were most helpful and took the time to go through my questions.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our team at TrueCover was able to provide you with clear and helpful information. Taking the time to address your questions thoroughly is something we pride ourselves on, and we're so glad it made a positive difference in your experience. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help! ~James
Found Ada really very helpful taking me through the policy.
Business response:
Thank you for your feedback! We're thrilled to hear that Ada was able to assist you effectively and guide you through the policy. Providing clear and helpful support is what we strive for at TrueCover. If you have any further questions or need assistance, don’t hesitate to reach out. ~James
Helpful ,informative staff. Competitive pricing . Wonderful Roadside assistance was included, Ambulance and Death cover !
Business response:
Thank you so much for your positive feedback! We're thrilled to hear that you found our team helpful and informative, and that our pricing and additional benefits like roadside assistance, ambulance, and death cover exceeded your expectations. Providing comprehensive and valuable coverage is our top priority. If you have any further questions or need assistance in the future, don't hesitate to reach out. Stay safe and covered! ~James
Quick connection, friendly advice, personal approach, easy setup, good first experience
Business response:
Thank you for sharing your experience with TrueCover! We're thrilled to hear that you enjoyed our quick connection, friendly advice, and personalized approach. Making your setup easy and providing a great first impression are top priorities for us. If you have any further feedback or need assistance, feel free to reach out. We're here to help! ~James
Policy was great value and Kelly explained everything so that it was easy to understand.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you found our policy to be great value and that Kelly was able to explain everything clearly. At TrueCover, we pride ourselves on making insurance straightforward and ensuring our customers feel confident in their choices. If you need any further assistance, we're always here to help! ~James
Great customer service, and very helpful with any questions. Thanks
Business response:
Thank you for your kind words! We're thrilled to hear that you found our customer service helpful and attentive. Providing clear answers and support is always our priority. If you ever need assistance in the future, feel free to reach out – we’re here to help! ~James
BE Demo Account has a 4.5 star rating with 760 reviews.
BE Demo Account is closed now. It will open at 9:00 a.m.