Webchat
Webchat and Livechat for easy communication
Turn website visitors into clients. With webchat and livechat, website visitors can easily ask a question, and get a response in record time.
Book more Clients by offering an unbeatable customer experience
Birdeye gives you the tools you need to get more customer reviews, appear at the top of local searches, and offer a fantastic customer experience.
200,000+ businesses use Birdeye everyday
Manage communications with clients easily
With one inbox for all client messages, you will never miss another inquiry, may it be from your Webchat, textable landline number, or Facebook messenger. Respond to your clients in record time from one, easy-to-use platform.
business texting
Cut through the noise with business texting
Use text messages to send your clients their booking confirmation, itinerary, and keep them engaged.
Reviews
More reviews = more bookings
Your online reviews have the power to attract new guests. Get more bookings by collecting and leveraging client reviews automatically.
Reviews
Stay on top of reviews on Google and Wedding Wire or the Knot
Always be on top of client feedback, no matter where it’s posted. Birdeye’s dashboard allows you to monitor and respond to reviews from 150+ sites like Google, Facebook, Nextdoor and many more.
Referrals
Book new Clients through Referrals
Turn happy clients into your best advertisers with Referrals! Set up automatic referral requests and guests will receive them right after their event. Take advantage of modern-day word of mouth marketing with Birdeye Referrals.
Be Found
Rank higher than your competition
Birdeye gives you the tools to show up high in relevant search results. New reviews and Birdeye’s SEO-optimized custom profiles help you outrank the competition.
Surveys
Keep your clients satisfied
Make sure all of your clients are needs are fully met. With Birdeye’s award-winning surveys, you can get the feedback you need to ensure you’re providing the best client experience.
Birdeye really does it all.
Collects every review you need, presents the information in a clean, user friendly manner, and their support is always there to help you out along the way. Having previously used competitor reputation tools - there is no going back after discovering Birdeye.
Meryl Snow Owner of Festivities Catering
Birdeye: the obvious choice for catering & events businesses
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.
3,126 reviews
608 reviews