Get new customers through word of mouth

Let your customers refer your business to
their family and friends.

Referrals Icon

Have your customers do your marketing for you

Create custom referral and loyalty programs to turn your happiest customers into your newest stream of revenue. With custom referral campaigns, they’ll sing praises about the experience you provide across multiple channels, creating powerful word of mouth that brings their friends, family, and colleagues to your business.

Have Your Customers Do Your Marketing For You
Quick send

An easier way to refer

Send your happy customers a referral request in just a couple of clicks.

An Easier Way To Refer
Email, Text & Facebook

Get new referrals without the hassle

Customers can refer your business on social media, or directly with their family and friends through email and messaging apps.

Get New Referrals Without The Hassle
Automation

Put your referral program on auto-pilot

Completely automate your referral campaigns and get new leads on autopilot.

Put Your Referral Program On Auto Pilot
Birdeye automates the process of asking clients to recommend us via
SMS and email, helping us continuously grow our number of patients.
Dr. Adam Thorne, Harley Street Dental StudioDr Adam Thorne
Branded experience

Stay true to your brand

Beautifully designed referral emails and landing pages with complete customization.

Stay True To Your Brand
Rewards

It's a win-win-win

Run multiple reward strategies and track conversions to optimize for best results.

Its A Win Win Win

Your business wins when your customers do
your marketing for you

4x more likely to buy

83% of consumers trust referrals from people they know and are more likely to buy when referred by a friend.

16% higher lifetime value

Referred customers are more loyal and spend 13.2% more than non-referred customers.

37% higher retention rate

Customers who are referred churn less often and are 4-5x more likely to refer new customers.

Engage and convert

Be fast and friendly

Get notified as soon as you get a new referral and engage them immediately from the Birdeye Inbox.

Be Fast And Friendly
Stay connected

Referral communication made simple

Thank customers who’ve referred you to others
and send welcome messages to your new
referrals, all in one place. Our powerful Inbox
makes it possible in just a couple of clicks.

Visual
83% of consumers trust recommendations
from people they know.
Nielsen
Reporting

From share to sale

Track all referrals in one place and understand what works best for you - from shares, to clicks and leads.

Track Referrals From Share To Sale
Review Features Super Feature Icon
Powerful alone. Unstoppable together.

Birdeye is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Check out our other products that work well with Referrals.

Interactions

Respond faster and with confidence using the messaging platform designed to help you connect with customers.

Learn more
Reviews

The all-in-one customer reviews software to help you get more reviews and boost customer happiness.

Learn more
Start growing with Birdeye today
Resources
ARTICLE
What is customer referral marketing?
Trust for traditional marketing channels is lower than ever. But that doesn’t mean businesses should give up their marketing efforts entirely.
Read More
WEBINAR
Get More Clients in 2020
Register now to hear Brandon Doyle share tips from his two books and answer questions from the audience.
Watch Now
ARTICLE
8 Best practices for customer referral marketing
Customer referral marketing is a great way to spread awareness of your brand and grow your business.
Read More