Business messaging, on all channels, in one place
Message your customers at any point in the customer journey and manage all messages from prospects and customers in one easy-to-use platform.
“With Birdeye we’re able to do everything in one spot, from texting patients for reminders to replying to reviews. It’s amazing!”
Dr. Albert Teague, Teague Chiropractic Office
Everyone texts
No one wants to wait on the phone lines or send emails anymore. Be where your customers are. Engage your prospects and customers over text.
Convert leads from Google, Facebook, and Instagram
No need to log into five different apps. Just log into Birdeye and convert your leads coming in from Google, Facebook, and Instagram Messaging.
Be Omnichannel
Switch effortlessly between text and email. Turn voicemails into text so you can easily respond to your customers and prospects. Run consultations and appointments over video chat.
One inbox to manage all customer experiences
Never miss another review, survey, referral lead or message. Now every customer interaction lives in a single place, right in your inbox — ready for you to respond to.
Powerful alone. Unstoppable together.
Birdeye is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Check out our other products that work well with Messaging.