Online Review Management Software
More reviews. More revenue.
Rank higher and win more customers with the industry leading reviews software for local businesses.
Trusted by more than 90,000 local businesses
Convert on Google Search
Top of page, front of mind. Birdeye Reviews makes it as easy as sending a text for your customers to leave a Google review — helping build your reputation and create new customers for your business.
Elevate your reputation everywhere
It’s not just about winning on Google. Birdeye Reviews helps you generate and manage reviews on Google, Facebook, and 200+ other leading sites for a stellar reputation everywhere.
Modernize with messaging
Turn conversations into customers. From one inbox, you can respond directly to customer reviews, answer questions, and engage your audience on their channel of choice — like text, Google, Facebook, Instagram, and beyond.
Find out how Birdeye can help your business
“Birdeye has allowed us to increase our number of reviews by nearly 200% YoY, which has greatly contributed to brand lift and recall.”
Brandon Dowdy-Ernst
Chief Experience Officer
Why businesses choose Birdeye
Best in class
Birdeye is the most complete reputation management platform in the industry as rated by G2.
Effortless
Automated and intuitive, Birdeye Reviews makes generating and managing reviews a breeze.
All-in-one
Everything you need to build your reputation, grow revenue, and deliver exceptional customer experiences under one roof.
The 2022 state of online reviews
Get exclusive insights into how local businesses across industries are finding success with online reviews.
Show off your best reviews
Get exclusive insights into how local businesses across industries are finding success with online reviews.
Make reviews easy with automation
With over 3,000 integrations, Birdeye is practically built with your CRM in mind. Send automated, personalized review requests after every purchase, and ensure no review goes unanswered with auto-response.
Birdeye helps local businesses grow
Over 90,000 local businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Reviews are just the beginning
Check out our other products to discover why Birdeye is the #1 rated platform to help local businesses grow.
Sunlight Financial
Finance | New York, NYEffective and achieves our corporate objective for online brand improvement. Improved brand maintenance and better control of our online brand. This also allows us an opportunity to engage with customers at critical milestones in our process to determine any complaints or issues. I appreciate the User interface and the amount of information that is on the dashboard. The aggregation of the reviews and cleaning up our online presence has been very helpful.
6
Reviews3,489
ReviewsBass & Hall Dental Implant and Periodontal Partners LLP
Dental | Plano, TXSo Easy and Great! Has increased our number of reviews by 98% and love the positive feedback! Love the regular emails after each review is submitted!
2
Reviews589
ReviewsRuth E. Bailey D.D.S.
Dental | Knoxville, TNI’ve spent a lot of money over the years trying to boost my online ranking. BirdEye has been the single most effective thing I have implemented. It is so easy to use for us and our patients!
2
Reviews455
ReviewsJackson Creek Dental Group
Dental | Jackson, CAGrew our reviews fast and effectively! Love BirdEye! So happy we picked them!!
6
Reviews590
ReviewsStructured Foundation Repairs Inc
Home Services | Euless, TXBirdEye is a game changer!! We had been in business for about 15 years when we started using BirdEye. We had hard copies of reviews but mainly had a few select people hitting review sites to complain. Our reputation was not accurately reflected online. When we started using BirdEye we immediately started see all of our positive reviews being posted online. We could also have the opportunity to fix problems with unhappy customers before they became a problem. I couldn't be happier with this product! So Easy to Use! Immediate Results! Quality Control at its finest!
9
Reviews1,177
ReviewsWilkinson Bradley W DDS
Dental | Memphis, TNThis is the easiest method of building strength online and gaining new business. The cost is unreal for the result. The single best move since we created our website 17 years ago. We have a new business stream from online presences we are seeing in full motion now.
4
Reviews324
ReviewsMike Bachman Plumbing
Construction | Ogden, UTWe had a total of 75 online reviews over 10 years averaging a 3.5 rating over all platforms. We implemented Birdeye and saw immediate results. We have been working with them for nearly 2 years and have received an additional 600 reviews and brought our online rating to 4.7 across all platforms. We're showing up #1 on Google in our area now. People are calling us based on our reviews now!
31
Reviews1,365
ReviewsDoctors Making Housecalls by Eventus WholeHealth
Healthcare | Chapel Hill, NCWe are very pleased with our arrangement with BirdEye. We’re getting meaningful feedback, at a reasonable rate!
9
Reviews330
ReviewsInsulation Contractor - Energy Seal, Inc.
Arts & Entertainment | Jacksonville, FLAt Energy Seal, we are typically a one time business, spray house insulation, so we generally don't have repeat customers. We have one time customers. BirdEye helps us get new reviews from all our customers. These positive reviews help people choose us over our competitors. We were spending hundreds a day in paid advertising. The more reviews I have, the less money I have to spend on other options to do paid advertising. I was spending thousands a month on Google, whereas now people are choosing me because of reviews and not so much paid advertising efforts. People trust the reviews more than paid advertising.
14
Reviews447
ReviewsHankey Law Office
Legal | Indianapolis, INEasy Peasy! We have dramatically increased the number of reviews our office gets. I love the monthly reports breaking it all done. Comes in very handy for our marketing meetings! It's an excellent marketing tool. Our reviews have increased by 200%!! The options we give our clients make it very easy for their use. At my end, its so easy to send a request. You can follow up anytime to see what's going on with the request. The dashboard is great - shows all of our information. We also get monthly updates letting us know our numbers. And it's very user friendly!
29
Reviews520
ReviewsCommon questions when considering Birdeye Reviews
What does Birdeye Reviews do?
With Birdeye Reviews, your business can easily generate, manage, and amplify online reviews across Google, Facebook, BBB, and 200+ review sites. Getting new reviews helps you rank higher, boosts your online reputation, and attracts more customers to your business.
Why should my business respond to reviews?
Responding to reviews does more than build trust and show potential customers you care about their experience. It’s an effective way to reverse negative customer sentiment and improve your overall rating.
Can Birdeye Reviews help me rank higher on Google?
Yes. Birdeye Reviews helps you create a steady stream of fresh reviews — helping you rank higher in Google Search and the local 3-pack. The more reviews you get, the better your rank.
Can I integrate Birdeye Reviews with my CRM?
You can and should! By integrating with over 3,000+ unique CRMs, PMSs, and other apps like Salesforce and Hubspot, you can automate your review requests and get time back to run your business.
How does Birdeye help me manage negative reviews?
We alert you the minute a negative review is posted so you can take swift action before the situation escalates. And in case of fake or slanderous reviews, you can flag them directly within Google and request its removal.
What are the main capabilities available in Birdeye Reviews?
Birdeye Reviews lets you:
- Generate and manage reviews from 200+ review sites
- Manage all customer communication from one inbox
- Respond to reviews easily with templates and rules
- Amplify reviews to your website, social, paid ads, and search
- Track reviews, NPS, response times, and more from one dashboard
Resources
10 Steps to Rank Higher for Local & "Near Me" Google Searches
In this guide, we reveal 10 steps to win top Google search rankings for your business, with lots of actionable take-aways.
Download now
5 expert SEO tips to help your ranking in local search
Join us on June 16th as the CEO of Three Girls Media, Erika Taylor Montgomery, as she provides her 5 expert SEO tips to help your ranking in local search.
Watch now
Bekins Moving
How text messaging helped Bekins Moving Solutions improve online reputation.
Read more