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Book more Clients by offering an unbeatable customer experience

Birdeye gives you the tools you need to get more customer reviews, appear at the top of local searches, and offer a fantastic customer experience.

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Start growing with Birdeye

1
  • 1 location
  • 2-3 locations
  • 4-14 locations
  • 15-249 locations
  • 250+ locations

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90,000+ businesses use Birdeye everyday

Birdeye's Client: Sage BleuBirdeye's Client: Tasty TableBirdeye's Client: Cruises InternationalBirdeye's Client: Feastivities Events
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Manage communications with clients easily

With one inbox for all client messages, you will never miss another inquiry, may it be from your Webchat, textable landline number, or Facebook messenger. Respond to your clients in record time from one, easy-to-use platform.

Manage Communicaton
Webchat

Webchat and Livechat for easy communication

Turn website visitors into clients. With webchat and livechat, website visitors can easily ask a question, and get a response in record time.

Catering Webchat
business texting

Cut through the noise with business texting

Use text messages to send your clients their booking confirmation, itinerary, and keep them engaged.

Business Texting
Reviews

More reviews = more bookings

Your online reviews have the power to attract new guests. Get more bookings by collecting and leveraging client reviews automatically.

More reviews
Reviews

Stay on top of reviews on Google and Wedding Wire or the Knot

Always be on top of client feedback, no matter where it’s posted. Birdeye’s dashboard allows you to monitor and respond to reviews from 150+ sites like Google, Facebook, Nextdoor and many more.

Reviews
Referrals

Book new Clients through Referrals

Turn happy clients into your best advertisers with Referrals! Set up automatic referral requests and guests will receive them right after their event. Take advantage of modern-day word of mouth marketing with Birdeye Referrals.

Book new Clients through Referrals
Be Found

Rank higher than your competition

Birdeye gives you the tools to show up high in relevant search results. New reviews and Birdeye’s SEO-optimized custom profiles help you outrank the competition.

Rank higher than your competition
Surveys

Keep your clients satisfied

Make sure all of your clients are needs are fully met. With Birdeye’s award-winning surveys, you can get the feedback you need to ensure you’re providing the best client experience.

Keep your clients satisfied
“Birdeye really does it all. Collects every review you need, presents the information in a clean, user friendly manner, and their support is always there to help you out along the way. Having previously used competitor reputation tools - there is no going back after discovering Birdeye.”

Meryl Snow

Owner of Festivities Catering

Birdeye: the obvious choice for catering & events businesses

Winning over 300 awards for 9 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for hospitality businesses of all sizes.

Leader Fall 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Start growing with Birdeye today

See why 90,000 businesses choose Birdeye.

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