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National Floors Direct

4.9
  • Home Services
  • Avon, MA

About this business

Home ServicesFlooring

We are the industry-leading, direct to consumer carpet and floor-covering business, offering the largest selections of hardwood, carpet, high-end vinyl and laminates as well as rugs. We have invested heavily in our installer's knowledge and training, as our wide selection is just as important as the finished product. We've been able to grow only because of our successful client experiences and will make sure you are 100% happy with your new flooring. 

Location details

40 Robbie Rd, Avon, MA, 02322, United States

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4.93,806 reviews
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rrainiel's profile image
rrainiel 
4 years ago

From start to finish this was a professional outfit. Everyone was prompt, polite, and professional. The install was on time and finished on time. The floors are beautiful and the workers left no trace. I would recommend them without reservation. It's the only part of our project that was done quickly and efficiently. Even payment options were ahead of the curve. They offered me a gift certificate to provide an honest review. 

Ann Marie Warnock's profile image
Ann Marie Warnock 
4 years ago

Very happy with my new carpets! Everyone from the sales rep, install team, and customer service great! Install team worked very neatly and quickly and were very professional. Brian the sales rep was very patient and did a great job explaining everything that would happen. Would definitely recommend 

Renee Shea's profile image
Renee Shea 
4 years ago

National Floors Direct is a great company to use! The salesman was friendly, knowledgeable and thorough. He explained the various carpets and padding. He measured the floors with ease. We received great customer service; they followed up with calls after the sale and prior to the install dates. The installers moved some of the furniture in and out of the rooms without hesitation! They removed the old carpet and padding and replaced with the new. We are very happy with our new plush carpets! I received a gift card for my time... read more

Jennifer del Solar's profile image
Jennifer del Solar 
4 years ago

We had a great experience with National Floors Direct. The saleswoman came out and discussed all the different carpets with us and informed us of each carpet’s best qualities. After giving us ample time to make our choice, she worked around our vacation for an installation date. Once the installer came, he worked tirelessly for HOURS to get the job done. His partner called in sick, and instead of rescheduling our installation, he came out and did it by himself. We cannot express how much we appreciate that he kept our appoin... read more

scott molster's profile image
scott molster 
4 years ago

Fast and excellent service. Good and fair prices they beat 2 companies I previously got quotes from.the installers were professional and easy to deal with. The customer service confirmed the date and time 

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John Ogden 
4 years ago

We wanted to surprise my step-daughter with a complete transformation of her bedroom. We only had 3 days to do it while she was out of town visiting friends. Part of it was going to be a new rug. On Monday, July 13th, I called National Floors Direct and asked if it was possible to get someone to come to our house on Monday and have the rug installed on Tuesday. The rep on the phone told me that they usually don’t book appointments for the same day, but that she would request it for me after I told her my story. I received a ... read more

Erin Kate Dooley's profile image
Erin Kate Dooley 
4 years ago

My experience with National Flooring Direct for the installation of hardwood flooring in two rooms of my home was excellent. I was offered a gift card for posting me honest review but would have gladly done so without compensation. The installers arrived early in the "4 hour window" and worked hard all day. They worked for almost 10 hours and I was in my home the whole time and never saw (or heard) them take a lunch break all day long. At the end of the day, the areas were clean and no debris was to be seen. The floors were ... read more

Liana S's profile image
Liana S 
4 years ago

Great work fast installation great price They were professional and neat they showed us what they were doing and wanted to make sure we approved the work while it was being done 

Paul Sullivan's profile image
Paul Sullivan 
4 years ago

I was quite pleased and happy with my recent NFD order and installation. NFD kept me abreast from calling the day after the order was placed (to confirm everything) to calling 5 days in advance to inform and confirm the installation date. I was contacted as promised the morning of the installation providing me with the time I was to expect the installers. I was provided a window between 7:30AM – 12:30AM with installers arriving at 10:30AM. The installers were professional and friendly and got right to work. I was provided wi... read more

Frequently asked questions about National Floors Direct

How is National Floors Direct rated?

National Floors Direct has a 4.9 star rating with 3,806 reviews. 

When is National Floors Direct open?

National Floors Direct is open now. It is open 24/7.