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National Floors Direct

4.9
  • Home Services
  • Avon, MA

About this business

Home ServicesFlooring

We are the industry-leading, direct to consumer carpet and floor-covering business, offering the largest selections of hardwood, carpet, high-end vinyl and laminates as well as rugs. We have invested heavily in our installer's knowledge and training, as our wide selection is just as important as the finished product. We've been able to grow only because of our successful client experiences and will make sure you are 100% happy with your new flooring. 

Location details

40 Robbie Rd, Avon, MA, 02322, United States

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4.93,789 reviews
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Sherri Cavallo's profile image
Sherri Cavallo 
2 years ago

This was an amazing experience from start to finish. Our NFD Salesman, Peter was friendly, prompt, informative and patient. He listened to all of our concerns and addressed them individually. Even though we didn't have a huge area we needed flooring done, we felt like we were treated the same way he would treat someone will a huge house flooring job. Our flooring techs were amazing, polite, prompt and very friendly. We would absolutely use NFD next time we need help with flooring. I even told my friend about Peter and NFD an... read more

John Hong's profile image
John Hong 
2 years ago

I was surprised how fast the process was from start to finish. They were able to work around my schedule for the installation date. Working with National Floors Direct was simple and easy. I couldn't ask for more out of them. The installers were courteous and professional during the whole install. They even addressed the care and maintenance of my new floor as well as leaving behind any unused flooring. We are very pleased with our new floor and how great it looks. Thank you!!! I received a gift card for my time in posting t... read more

Galina Perlin's profile image
Galina Perlin 
2 years ago

It was a great experience starting from the sales person to the floors installation. We negotiated a very reasonable price with the sales representative. Scheduling and rescheduling was very easy. Floors installation was very efficient and the quality of work and material was superb. Also, I received a gift card from National Floors Direct for my time in posting this honest review. 

John and Kirsten Carew's profile image
John and Kirsten Carew 
2 years ago

We loved working with National floors direct. This was our first experience and we would certainly use them again the installers were thorough and professional and were true craftsman. We have already recommended them to other family members! The quality of the material is great and prices were too! 

HU-325619033's profile image
HU-325619033 
2 years ago

When I first bought my house, I knew I wanted to put carpeting in, but struggled to select a provider. After doing some research, it was clear that National Floors Direct was the front runner, and I’m happy to say, FOR GOOD REASON! The process was simple, fast, and pleasant from beginning to end. We called NFD and they came the next day to check out the situation. The salesman that came to our house to provide an estimate was kind, knowledgeable, not pushy, and respectful. He showed us all of the options available in our tig... read more

HU-57592739's profile image
HU-57592739 
2 years ago

Easy and fast process after they arrived at my home with samples. A very quick schedule had my carpets installed the next week. The crew arrived on time. The crew was professional and worked efficient. The crew cleaned up after they were done. I received a gift card for my time in posting this honest review! Order NH 12171 

Christine Morrison's profile image
Christine Morrison 
2 years ago

Our sales rep was punctual, patient, and very knowledgeable. He helped us select the right carpet for our needs at the right price. Customer service was helpful when I had to cancel our first install date due to COVID in the house. The installation crew was professional, friendly, and cleaned up after they were done. We are very happy with the carpet in our family room. Full disclosure - I did receive a gift card for my time in posting this honest review. 

James Jacobs's profile image
James Jacobs 
2 years ago

The salesperson was knowledgeable. The salesperson was also courteous. And the salesperson also responded to my emails. Both the salesperson and installers were on time. When we made a change in color (before installation), it was handled quickly and professionally. I received a gift card for my time in posting this honest review. 

HU-233975170's profile image
HU-233975170 
2 years ago

We purchased a new home with carpets that reeked of cat smell. My husband is allergic to cats and we thought we could shampoo the carpets on our own but nope. They needed to be ripped out AND the floorboards needed to be replaced. We closed on a Friday, called National Direct after closing, and had the rep here on Saturday. Despite being in an environment of supply chain issues and labor issues, NFD was able to get the needed carpet supplies and subflooring and committed to completing two bedrooms and a walk-in closet on Mon... read more

Frequently asked questions about National Floors Direct

How is National Floors Direct rated?

National Floors Direct has a 4.9 star rating with 3,789 reviews. 

When is National Floors Direct open?

National Floors Direct is open now. It is open 24/7.