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Rite Rug Flooring

4.3
  • Home Services
  • Whitehall, OH

About this business

Home ServicesFlooring

RiteRug Flooring has served the flooring needs of homeowners and businesses for over 80 years. We owe our longevity to the simple approach we’ve followed since 1934, offer an abundant selection of quality flooring products, keep prices as low as possible, and serve customers well. We have grown a lot since our founding in 1934. Today, we serve tens of thousands of homeowners and businesses every year. With commercial and retail locations – and teams of dedicated RiteRug Flooring sales representatives, designers, and field m... read more

Location details

4450 Poth Road, Whitehall, OH, 43213, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.3699 reviews
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Rachel B.'s profile image
Rachel B. 
8 years ago

Rite Rug is absolutely wonderful! I utilized their services in 2015 and was so pleased with my flooring I decided to contact them again this year for my entire upstairs. Upon filling out a request for the In-Home Shopping service I was contacted by Kevin W****, within 24 hours of the request. Kevin came to my home the day after contacting me (so 48 hours post request) and he was the most friendly, warming person to speak with. I felt he was personable and extremely friendly. He got my carpet and padding ordered and even made... read more

AF's profile image
9 years ago

We needed new carpet put into our rental property and we had a bit of a time crunch between tenants. Kevin W***** did a terrific job working with us! He got out to the property to take measurements and then traveled to us to approve the samples. He worked on the fly to find what was in stock that could meet both our budget and short installation window. The installation team removed the old carpet, installed the new carpet, and cleaned up afterwards so that you never knew they were there. Thank you so much for the excellent ... read more

P. R.'s profile image
P. R. 
9 years ago

Larry was our in-home consultant regarding the purchase of carpet for our home. He provided excellent customer service, excellent recommendations for our needs and offered resolutions for installation and other concerns. I would recommend Rite Rug Carpet Company for your carpet needs. Thank you Larry for your great service. Mrs. **** - Ohio 

Jana T's profile image
Jana T 
2 months ago

I purchased a new build home in August 2023 with flooring from Rite Rug. During my 1-year builder inspection, all of the laminate vinyl planks in my home had to be replaced because of defects (glue issues and odd shaping underneath). But that wasn't even the worst part. When the installers finished that work, I discovered two items were missing from my home: A foot-tall hourglass A purple Irish shamrock planter that had been in my family for four generations I don't know if they were stolen or broken and hidden--but no one t... read more

Rosa P's profile image
Rosa P 
4 months ago

We live in a 55+ community in ********, **. The tile on the walls of my shower enclosure are so wavy. We contacted our warranty person and one of the supervisors came out to see. He was a miserable little man with a huge attitude. He said nothing can be done because it meets SC standards. Weve since told our warranty person we wanted to speak to his manager. He was nice but said the same thing if its less than 2 credit card thickness, it meets SC standards. I still need Dramamine, every time I go in there. The did agree to r... read more

Tina Z's profile image
Tina Z 
7 months ago

I just wanted to take the time and warn neighbors about Rite Rug in *********. My Aunt hired Rite Rug a few months agoto lay linoleum in her bathroom and washroom and carpet her basement after a water leak caused flooding. Rite Rug came in and the workers cut the linoleum outside and brought it in to install. After they left my Aunt and Uncle went downstairs to start putting things back and place and immediately noticed the linoleum had been cut quite short. Even after hanging up the trim, there was still about 2 cm cap all ... read more

Larry M's profile image
Larry M 
10 months ago

just a fyi this is about Rite Rug in general of ********, **** not the ************* location. My wife and I reached out to rite rug to get a estimate for our living room, the sales *** ***** showed up, we had a good talk, picked out carpet and got a good price. After that the sales guy refused to call or return our phone calls, text messages or emails, so we went to the warehouse on **** road and found out that this particular sales person is KNOWN for not returning messages who does that! So the wife and I went to ****** o... read more

Scott B's profile image
Scott B 
10 months ago

We recently hired Rite Rug for carpet installation throughout our home, and we are extremely disappointed with the quality of their service. The installation process resulted in significant damage to our baseboards in every room they worked onnot minor scuffs or scratches, but actual gouges and chunks taken out. Its evident that little care was taken during the installation, and were left with costly repairs to restore our baseboards to their original condition.Furthermore, the carpet itself feels far below the expected qual... read more

Sabrina S's profile image
Sabrina S 
a year ago

If you're considering Rite Rug, please go somewhere else. We purchased a new construction home Sept 2021. We began having issues with our flooring bowing and then peeling which we put a claim in with our home builder. Rite Rug is the contractor they used and they ended up coming out to "fix" our floors which was told to us was due to the floor being uneven. They grinded and patched the flooring which ended up causing more issues with the peeling of the floors and it kept spreading through the home. We ended up putting a clai... read more

Frequently asked questions about Rite Rug Flooring

How is Rite Rug Flooring rated?

Rite Rug Flooring has a 4.3 star rating with 699 reviews. 

When is Rite Rug Flooring open?

Rite Rug Flooring is closed now. It will open on Monday at 7:30 a.m.