Rite Rug Flooring
2015 Commerce Center Blvd, Fairborn, OH 45324 United States
Flooring
Closed now
About
RiteRug Flooring has served the flooring needs of homeowners and businesses for over 80 years. We owe our longevity to the simple approach we’ve followed since 1934, offer an abundant selection of quality flooring products, keep prices as low as possible, and serve customers well. We have grown a lot since our founding in 1934. Today, we serve tens of thousands of homeowners and businesses every year. With commercial and retail locations – and teams of dedicated RiteRug Flooring sales representatives, designers, and field managers throughout the country, we’re one of the largest flooring retailers/suppliers in the U.S. today. We serve businesses and homeowners through seven specialized divi
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Gary and Carol P. on BBB
6 years ago
07/01/2017, 03:28 AM
We had some concerns regarding the original carpet installation,
after the results of an independent inspector, we were contacted by Tammela M******* of Rite Rug, she directed us through the process for a reselection and carpet installation, completed June 22, 2017. She kept us informed the entire process, very knowledgeable and very pleasant to work with.
Gary and Carol P******
Kristi N. on BBB
6 years ago
06/19/2017, 07:21 AM
Rite Rug was great and very easy to work with. Both my salesman Rick L**** and our service consultant Rosie K*** were extremely communicative through the whole process. We are thrilled with the flooring we chose for our kitchen and the installers did a fantastic job.
Ken S. on BBB
6 years ago
06/13/2017, 08:51 AM
We visited the RiteRug booth at the ******** Home and Garden Show. We were interested in the Luxury Vinyl Flooring and we were pleased with the selection they had to offer. We spoke with David B********* at the show and he thoroughly explained and showed us all of the products they had to offer. We set up a time for David to come over to show us our options. We had to schedule the consultation a little later than normal due to some scheduling issues on our end. He was more than happy to accomodate. We were still eligible for the home show pricing.
During the consultation, David measured and brought many samples in. In addition to the Luxury Vinyl, he also brought in some other types just to see if we liked them. We ended up choosing the Luxury Vinyl due to it being fully waterproof and very durable. The consultation was low pressure and never felt like I was being pressured into buying something I didn't want.
We ended up going with the financing option, they had a special going on. Our product was in stock and we set up an install a couple weeks later. We were installing the flooring on our whole main floor.
The installers showed up in the morning and began working. The price included tear out, putting down the new floor and also trim. I moved all of the furniture and disconnected the water line from the refrigerator prior to installation.
The installers were great, I felt they weren't there to just get the job done and move on to the next. They actually cared about how it looked and went above and beyond when installing some of the trim around the kitchen island and fireplace. They were cleaned up and gone by 5 o' clock that evening.
So far we are pleased with the durability and the look of the floor. We've had no issues and get compliments every time someone comes over.
I'm sure experiences vary, however mine was a good one and I definitely recommend David and RiteRug.
Danielle R. on BBB
6 years ago
06/09/2017, 03:23 AM
Excellent customer service! Mike S***** took such great care to ensure I was happy with my purchase. He was there every step of the way to ensure every detail was handled. The install team was exceptional-took care of my home and did everything with great care and efficiency. Very pleased with the service and can't wait to do business with them again!
Andy W. on BBB
6 years ago
06/09/2017, 02:53 AM
I had a fantastic experience purchasing carpet for my new home from Rite Rug. We were moving into the home and needed a quick turnaround on the carpet order and install. Our salesman, Jeff, told us that he would take care of it and he delivered. The installers were efficient and left no mess. There were loose floor boards on our 2nd story that creaked. I asked the installers to tighten these down to remedy the noise, and they did so to my satisfaction. I strongly recommend Rite Rug to anyone seeking new carpet.
Dianne H. on BBB
6 years ago
06/08/2017, 01:38 AM
I recently had Rite Rug install new vinyl flooring. My sales rep Kevin W***** was very knowledgeable and helpful with my choice and everything was ordered correctly. I was very impressed with the installation crew. They were well organized and worked together like an experienced team and did a wonderful job.
MaryClare I. on BBB
6 years ago
06/07/2017, 07:37 AM
I had a great experience with Rite Rugs in home shopping. Kevin W***** arrived at my home on time and prepared with several different carpets to meet my needs. He answered all my questions and was very knowledgeable about the different kinds of carpet. The installation was great as well. The installers were promote, courteous and very clean. I will definitely use Rite Rug again!!
Amber M. on BBB
6 years ago
06/07/2017, 04:19 AM
We had a great experience with Rite Rug's customer service representative, Tiera S*****. We had a glass door break during installation and she was so professional, understanding, and first-class in handling our concerns quickly! We would recommend this company to our friends and family.
Kristy T. on BBB
6 years ago
06/05/2017, 09:07 AM
Rite Rug and our salesperson Jim L********** were fantastic to work with. Jim came out twice to bring samples and spent several hours with my husband and I to pick out both carpet and tile floors. Prices were fantastic and once we were ready to start the job, Rite Rug was too. The tile guys (Jimmy and his crew) were amazing and timely. Carpet guys were as well. We had one issue with carpet but it was fixed in a very timely manner. We would call Jim again in a heartbeat if we ended up moving and having to replace floors in the new house. Thank you Rite Rug and especially Jim for being such a wonderful company to work with. You guys did a fantastic job!