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Rusty Wallace Kia Alcoa is a locally owned and operated Kia dealership that serves residents from Knoxville, Maryville, & Alcoa, TN. The Original Rusty Wallace Kia, we specialize in delivering new & pre-owned Kia models to our customers along with exceptional customer service. Located less than 5 minutes from McGhee Tyson Airport - we are just a short drive from downtown! Visit the Original Rusty Wallace Kia today & find your next ride.
4612 Alcoa Hwy, Alcoa, TN, 37777, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
I had the pleasure of working with Harley Williamson at Rusty Wallace Kia Alcoa, and I can't say enough about the exceptional experience we had, even though we ultimately didn't purchase a car. From the moment we walked in, Harley went above and beyond to understand exactly what we were looking for, which was a very specific set of features in a pre-owned car - really hard to find! He took the time to listen, never rushed us, and was willing to show us different options. Even though we didn’t find the perfect fit this time,... read more
Business response:
Thank you so much for your kind and detailed feedback! We're thrilled to hear that Harley was able to provide you with such a positive and respectful experience, even though we didn't find the perfect fit this time. We appreciate your recommendation and are glad to know that you felt valued throughout the process. Thank you for considering us, and we look forward to assisting you next time!
Excellent customer on the sale thru delivery. Very impressed with this local dealership and Tyler our salesman.
Business response:
Thank you for your kind words! We're so glad to hear that Tyler made your experience from sale to delivery excellent. We appreciate your business and look forward to assisting you again in the future!
Great experience! Best buying experience I have had in years. When I arrived Court and Dave were great; from the snacks and water to just making the deal seamless. They were very upfront and honest about the deal they could offer. Went on a nice test ride with Dave, when we arrived back Dave and Court were willing and ready to complete the deal. I was a little hesitant, but Dave and Court were more than willing to make a great deal even better. When I walked out of the dealership, I felt like I had been treated like family f... read more
Business response:
Thank you for the amazing review! We’re thrilled to hear that Court and Dave made your experience so seamless and enjoyable. It's wonderful to know you felt like family throughout the process. We appreciate your recommendation and hope to see you again soon!
I sent over my application yesterday, pointed out the car I was looking at and left the dealership that afternoon driving it home! BJ is so helpful in this process and you don’t feel stressed and/or pressured. And Sherry the Finance Manager is thorough and makes the signing process so easy! Thanks to Rusty Wallace Kia…this girl is a happy customer!
Business response:
Thank you for your wonderful review! We're thrilled to hear that BJ and Sherry made your car-buying experience smooth and stress-free. We appreciate your feedback and are so happy to have you as a satisfied customer! Enjoy your new car!
They have always been friendly and outgoing to help us with whatever we needed. Service department has always treated us great and worked as quick as possible to complete the tasks. This will be the fourth generation of our family buying from them. With a total of eight Kia in the family so far.
Business response:
Thank you for your continued loyalty and kind words! We’re honored to have been a part of your family’s journey for four generations and appreciate your trust in our service department. It’s always a pleasure to assist you, and we look forward to continuing to serve your family’s needs for many years to come!
We recently bought a Ford Explorer and the salesman was Greg Taylor. We highly recommend him! He’s awesome to work with and an all around great guy.
Business response:
Thank you for your recommendation! We're so glad to hear you had a great experience with Greg. We’ll be sure to pass along your kind words, and we appreciate your trust in us for your Ford Explorer purchase!
Purchased a new vehicle yesterday. From start to finish everyone we dealt with was pleasant. Highly recommend.
Business response:
We appreciate your recommendation! We take pride in providing our customers with a seamless experience. Enjoy your new ride!
Aubrey helped me pick out the car I wanted.
Business response:
Thanks for sharing your experience with Aubrey! We appreciate your business, and we hope you enjoy your new ride!
This was our second purchase from this Kia dealership. Greg Taylor was great to work with on purchasing my daughter’s Kia Soul. He was very knowledgeable and explained all the features to her about her new car. He made the process fast and easy. And he was super kind and friendly, not one bit pushy. We told him exactly what we were looking for and he helped find the perfect fit. Thank you Greg.
Rusty Wallace Kia Alcoa has a 4.9 star rating with 1,117 reviews.
Rusty Wallace Kia Alcoa is closed now. It will open tomorrow at 9:00 a.m.