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4612 Alcoa Hwy, Alcoa, TN, 37777, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
I can’t say enough amazing things about Rusty Wallace Kia! After being stuck with a car I didn’t like, Scott and Chris helped me get out of it and into a brand new 2026 Kia K5 — exactly what I wanted. A few months ago, Scott and Chris had worked with me at a different dealership but weren’t able to help me there. When Scott got hired at Rusty Wallace Kia, he remembered me and reached out. That night, he got me rolling in my dream car! The whole experience was absolutely incredible — hands down the best I’ve ever had at a de... read more
Business response:
Congratulations on your new 2026 Kia K5! It’s fantastic to hear that Scott and Chris went above and beyond to get you into the car you wanted and made the entire process smooth and effortless. Your experience highlights the dedication and care our team strives to provide every customer.
Great experience from my salesman BJ and Sherry in finance! They were both great and very helpful! Would definitely recommend Rusty Wallace Kia Alcoa! I love my new Kia! Thank you so much and God bless you both!
Business response:
That’s wonderful to hear! BJ and Sherry will be happy to know they made your experience smooth and enjoyable. We appreciate your recommendation and wish you many happy miles in your new Kia!
After going to many different dealers looking to replace a car I was upside down on to no avail. Rusty Wallace Kia in Alcoa was able to do what the many other places couldn’t. Get me in a car and keeping my payments where I needed them. Sales person Darrien duff didn’t rush me at all and was extremely helpful and professional. Listened to what I needed and delivered. Sales manager. Will witucki. Made sure I was being taken care of and found my lowest rate for loan at tva credit union. And lastly finance manager sherry riggs ... read more
Business response:
Thank you for sharing your experience! We are glad Darrien, Will, and Sherry were able to help you find the right car and financing solution that fits your needs. It's great to hear that the team was patient and professional, making the process smooth and clear. We appreciate your recommendation and look forward to serving you again!
I had the pleasure of working with Harley Williamson at Rusty Wallace Kia Alcoa, and I can't say enough about the exceptional experience we had, even though we ultimately didn't purchase a car. From the moment we walked in, Harley went above and beyond to understand exactly what we were looking for, which was a very specific set of features in a pre-owned car - really hard to find! He took the time to listen, never rushed us, and was willing to show us different options. Even though we didn’t find the perfect fit this time,... read more
Business response:
Thank you so much for your kind and detailed feedback! We're thrilled to hear that Harley was able to provide you with such a positive and respectful experience, even though we didn't find the perfect fit this time. We appreciate your recommendation and are glad to know that you felt valued throughout the process. Thank you for considering us, and we look forward to assisting you next time!
Excellent customer on the sale thru delivery. Very impressed with this local dealership and Tyler our salesman.
Business response:
Thank you for your kind words! We're so glad to hear that Tyler made your experience from sale to delivery excellent. We appreciate your business and look forward to assisting you again in the future!
Great experience! Best buying experience I have had in years. When I arrived Court and Dave were great; from the snacks and water to just making the deal seamless. They were very upfront and honest about the deal they could offer. Went on a nice test ride with Dave, when we arrived back Dave and Court were willing and ready to complete the deal. I was a little hesitant, but Dave and Court were more than willing to make a great deal even better. When I walked out of the dealership, I felt like I had been treated like family f... read more
Business response:
Thank you for the amazing review! We’re thrilled to hear that Court and Dave made your experience so seamless and enjoyable. It's wonderful to know you felt like family throughout the process. We appreciate your recommendation and hope to see you again soon!
I sent over my application yesterday, pointed out the car I was looking at and left the dealership that afternoon driving it home! BJ is so helpful in this process and you don’t feel stressed and/or pressured. And Sherry the Finance Manager is thorough and makes the signing process so easy! Thanks to Rusty Wallace Kia…this girl is a happy customer!
Business response:
Thank you for your wonderful review! We're thrilled to hear that BJ and Sherry made your car-buying experience smooth and stress-free. We appreciate your feedback and are so happy to have you as a satisfied customer! Enjoy your new car!
They have always been friendly and outgoing to help us with whatever we needed. Service department has always treated us great and worked as quick as possible to complete the tasks. This will be the fourth generation of our family buying from them. With a total of eight Kia in the family so far.
Business response:
Thank you for your continued loyalty and kind words! We’re honored to have been a part of your family’s journey for four generations and appreciate your trust in our service department. It’s always a pleasure to assist you, and we look forward to continuing to serve your family’s needs for many years to come!
We recently bought a Ford Explorer and the salesman was Greg Taylor. We highly recommend him! He’s awesome to work with and an all around great guy.
Business response:
Thank you for your recommendation! We're so glad to hear you had a great experience with Greg. We’ll be sure to pass along your kind words, and we appreciate your trust in us for your Ford Explorer purchase!
Rusty Wallace Kia Alcoa has a 4.6 star rating with 1,421 reviews.
Rusty Wallace Kia Alcoa is closed now. It will open tomorrow at 9:00 a.m.