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4612 Alcoa Hwy, Alcoa, TN, 37777, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
They have the best customer service around. From sales to service. My son bought three Lexus from a Knoxville Lexus dealer and the Kia dealership in Alcoa far surpasses them invest how they treat their customers. I have bought 3 new KIAs and my husband has bought 1 used one and we have always been treated like their most important customer. The KIA is a good looking reliable vehicle. Thank you Adam at Alcoa Rusty Wallace KIA for making our car buying experiences top notch!!
Business response:
Thank you Linda!
Sometimes life is difficult and when my daughter found herself in need of a new vehicle there was no other choice for us than Rusty Kia in Alcoa, with 2 great experiences myself in 2014 and 2017 I knew where to go and now I can add a 3rd great experience. My daughter purchased a brand new 2019 Kia Sorento and just like my previous experiences we were treated like family! Gregg Popp is exceptional! ⭐️⭐️⭐️⭐️⭐️ Thanks Again! When your treated like Family, Return customers bring their family!
Just purchased a new Kia Soul from here and had a great experience. They were super busy and made time for me to meet and check out my vehicle. They were super fast in checking out my trade in and offering me a good deal more than anticipated and was able to beat my bank on financing options. They weren't pushy about selling me things I didn't want or need. Big thanks to Greg Popp and the rest of the team that helped get me sorted out.
Business response:
Thank you Mr. Taylor! Enjoy your new Kia Soul!
I bought a car from Greg Taylor yesterday (9/30/19), and I received exceptional service from Greg, and every other staff member. Great place with great people!!!!!!
I want to personally thank Rusty Wallace for the help they gave a very special young man. They took really good care of him and put him in the perfect car for his budget and needs. Mike and. Brandon were amazing and I give the a 10+. The initial deal they gave was great but the final deal was amazing. Thank you for helping him
We have been super impressed by Rusty Wallace Kia Alcoa! They have the Best Customer Service!!
Thank you so much Matt for all your help!!! you absolutely saved our vacation!! I hope your company reads the Facebook posts and gives you some recognition for your super outstanding customer service. again, many, many thanks!!! Kevin and Susan
they are a great bunch of people the Service Department is great.Love dealing with them
Rusty Wallace Kia Alcoa has a 4.6 star rating with 1,421 reviews.
Rusty Wallace Kia Alcoa is closed now. It will open at 9:00 a.m.