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Rusty Wallace Kia Alcoa
- Used Car Dealers
- Alcoa, TN
About this business
Rusty Wallace Kia Alcoa is a locally owned and operated Kia dealership that serves residents from Knoxville, Maryville, & Alcoa, TN. The Original Rusty Wallace Kia, we specialize in delivering new & pre-owned Kia models to our customers along with exceptional customer service. Located less than 5 minutes from McGhee Tyson Airport - we are just a short drive from downtown! Visit the Original Rusty Wallace Kia today & find your next ride.
Location details
4612 Alcoa Hwy, Alcoa, TN, 37777, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
RecommendedHad a pleasurable experience with David and Court. They worked quick to get my information handled before even stepping on the lot. While we weren't quick enough to get the original vehicle I was seeking they didn't hesitate to work on finding a new one. they made a last minute call about a brand new arrival to the lot and secured it for me immediately and sent it for service. The very next day I had keys and was on the road, my wife loves this car. Hands down the most inviting and pleasurable experience at a dealership to d... read more
Business response:
We're thrilled to have provided you with a pleasurable experience, Mike! We're glad David and Court were able to assist you in finding the perfect vehicle for you and your wife. Thank you for choosing us, and we look forward to helping you again in the future!
The customer service here is top notch. We had a complicated situation and it could have been handled a lot of different ways but we had the best possible outcome and couldn’t be happier. Very pleased!
Business response:
We are thrilled to hear that you had a positive experience with us, Tracey. Thank you for choosing us. If you have any further feedback or questions, please don't hesitate to reach out!
We highly recommend working with Greg Taylor at Rusty Wallace Kia Alcoa! He was so helpful when purchasing our daughter’s Sweet 16 car! He went above and beyond to make it a wonderful experience and personally went through training our daughter on how to use all the fabulous features! He even gave us his personal cell number if we ever needed anything, and he meant it. We have reached out about questions with operating features, “hoax warranty” stuff we receive in the mail, questions about oil changes, etc, and he has always... read more
Business response:
Thank you so much for taking the time to leave us a 5-star review, Jennifer! We're thrilled to hear that Greg provided top-notch service and went above and beyond for your daughter's Sweet 16 car purchase. We're proud to have him on our team! Thank you for choosing Rusty Wallace Kia Alcoa!
AJ helped us today get our Kia Sportage and he was wonderful! I love how personable he was. He was very patient with us figuring things out and he was helpful and knowledgeable about everything we had questions about. Would definitely use him again if we got another vehicle!
Business response:
Thank you for the stellar 5-star review, Kelsey! We appreciate you and your business!
After searching for something in the used market, with air, all-wheel drive and good on gas I came upon a Caliber at Rusty Wallace Kia. Being from Wisconsin and a dealer's son who also worked there selling cars on occasion for the first forty years of my life I know a little thing about the business. I got a call on my inquire from the sales representative Dylan Hattula. Told him which car and to hook me up. I did the finance information by phone and they structured the sale in my budget even a discount I hadn't asked fo... read more
Business response:
Thank you so much for taking the time to share your experience with us, David! We are greatly appreciative of your business, and we are glad you are loving your new vehicle! Come back and see us next time!
Just bought a 2023 Kia Seltos from Rusty Wallace Kia in Alcoa. Met salesman Dylan a few weeks ago to look at a few cars that I have been eyeballing for a while. He took his time to answer all of my questions and was not pushy one bit. After a failed purchase attempt at another dealership, I contacted Dylan after he returned from a short absence. To my luck, they had the car I was looking for and in a color I was comfortable with. Very smooth process, Dylan and the rest of the crew at this location are top notch and will high... read more
Business response:
Thank you so much for this kind review, Aaron! We are so happy to hear about your great experience here at Rusty Wallace Kia Alcoa with Dylan! Come back and see us again soon!
Bought our car here not long ago.. Now we have to put the warranty to work ( my fault ) already.. Can’t complain about the service.
Business response:
Thank you for the positive review!
If you are looking for a new or used vehicle, I strongly recommend Dylan from Rusty Wallace Kia on Alcoa Highway. He was very friendly and knowledgeable of the used truck I purchased. He went above and beyond going to not only the sales manager but the general manager to get the deal done.
Business response:
Thank you for sharing your great experience with us! We look forward to seeing you next time.
Great experience. We went to Parkside Kia and tried to order an EV6 and was told that they can’t order them, no dealerships can but we were welcome to “BID” on the ones they had coming in. Called Terry at RW Kia Alcoa. Worked with him and Brandon and orders what we wanted. It came in 3 weeks early, Terry kept in touch during the process. We purchased it and 2 weeks into it, we had an issue. Between Terry, Brandon, and Jenna (service). They had me taken care of asap. Can’t say enough good things about them. The... read more
Business response:
Thank you for your feedback Clint & we'll let our staff know of your appreciation. This is the service you deserve, and what we strive to provide consistently, with every customer. We greatly value your business!
Frequently asked questions about Rusty Wallace Kia Alcoa
How is Rusty Wallace Kia Alcoa rated?
Rusty Wallace Kia Alcoa has a 4.9 star rating with 1,117 reviews.
When is Rusty Wallace Kia Alcoa open?
Rusty Wallace Kia Alcoa is closed now. It will open tomorrow at 9:00 a.m.