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The Dump
- Retail
- Lombard, IL
About this business
Do you recognize products you have seen at other, high priced, furniture retailers? More than likely, The Dump has these same products at up to 80% off wholesale! We scour the market for the greatest furniture buys to provide our customers with great value. Our salespeople are knowledgable and friendly, always ready to assist you in your Dump shopping experience.
Location details
2860 South Highland Avenue, Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I saw The Dumps ad on TV and their website about the 1/5 price mattresses and I was very excited because I need new ones for our vacation retails. We drove over an hour to the Lombard store on Friday before drive to our rental properties. This was the first day of the 3 day sale. We walked to the back of the store and we were approached by a sales associate. We asked to see the mattresses in the TV ad and website, $4000 for $899 and $2000 for $199. He was unable to show us any for these values for the sales price. He did sho... read more
The office manager was rude tokd me that i should wait for them to deliver my items even though it was almost two hours past the schedule time dont waste your time dump the dump
I purchased a bed and frame from the Dump based on the displayed floor model. What was delivered did not match the floor model. Not mentioned or described by the Salesman was the fact that the stand, present on all floor models, was not part of the sale. They also neglected to even offer the optional brackets for a headboard, likely because that would have made it obvious that the frame wasn't included. When approached at the store days later in person, the Dump said it was not their fault. MISLEADING - maybe? BAIT AND SWITC... read more
We just purchased a dinning room set, table with 6 chairs. The set was delivered on 12-16-16. Besides the delivery being 2 hours late all seemed fine. Then on 12-21-16 a screw falls out of a chair. The screw will not stay because the wood insert was stripped during install or manufacturing. I called on 12-22-16 and I was told since I did not purchase an extended warranty there is nothing that can be done about it. Extended warranty, the set is not even a week old!
the name is completely and deservedly fitting ... this place is a DUMP. Their customer service is horrid, their sales people are lacking in every way imaginable and forget about receiving timely, quality deliveries. We ordered a $3000 mattress and its box as well as a bed from this place and not only did they repeatedly miss the "promised" delivery dates, when they finally got around to delivering to the right house (they delivered to the wrong house on the street originally), the mattress was badly stained, the box was miss... read more
My husband and I purchased a queen mattress with and adjustable head and foot base. The delivery date was 7 days latter. The sale man and we discussed the removal and take away of the old mattress and box springs. Larry, the sales man, assured us they would do so, but only if there were no stains. When the delivery came, they would not remove or take the old bedding unless we paid them &60.00. This was suppose be have been included in the price we had already pail in full. I refused to pay any thing more; told them not to un... read more
Delivery is a JOKE So it started off nice and I did research online. Found The Dump and l was checking out one the of the dream deals. A very large sectional. The days of operation (weekends only) is very inconvenient. The customer support is a JOKE, you try to get information and they give you little to none, basically forces you to go to the store.. but this is not where my problem started. After paying $1500+ on the sectional, I set it for delivery (not many good dates to choose) so I get stuck with a Tuesday delivery. I ... read more
Went into the Dump to purchase a sectional for my basement. Dimensions of the opening to basement and stairway was given to salesperson. When we picked out a sectional we were told that the dimensions would work and if there was concerns we could send it back. At delivery the individual sectional pieces would not fit into opening of the door. The delivery team did not want to remove the legs or wait for me to remove door or frame to door. I send sectional back to store. Now I am told that I am being charged the delivery fee ... read more
Frequently asked questions about The Dump
How is The Dump rated?
The Dump has a 4.2 star rating with 4,108 reviews.
When is The Dump open?
The Dump is closed now. It will open tomorrow at 9:00 a.m.