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National Floors Direct
- Home Services
- Avon, MA
About this business
We are the industry-leading, direct to consumer carpet and floor-covering business, offering the largest selections of hardwood, carpet, high-end vinyl and laminates as well as rugs. We have invested heavily in our installer's knowledge and training, as our wide selection is just as important as the finished product. We've been able to grow only because of our successful client experiences and will make sure you are 100% happy with your new flooring.
Location details
40 Robbie Rd, Avon, MA, 02322, United States
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We had a great experience with National Floors Direct. They came to our home, were friendly and knowledgeable. We felt validated that we made a good choice in the carpet we chose. Installation went smoothly and the installers were kind and comfortable. We are very happy with our beautiful carpet. I received a gift card for my time in posting this honest review.
Love my floors! I was in a time crunch:They got a sales person to come out on the same day I called which was the day after Christmas,Tuesday . My floors were done on Thursday installers we professional and did an amazing job! Monica
FL16160 National floors presented a great presentation for the initial purchase. They brought samples and had technology on the iPad to show how the premium vinyl floors would look in each room. They were fair and competitive with prices. They arrived on time and sent enough workers to complete our entire home, 1400 sq. Ft, in one day. This included removing old baseboards, cutting and installing the new baseboards we bought, and add the quarter round pieces they provided. The worked all day and left the house clean and read... read more
Ok, let’s be honest who would care so much about carpets? National floors direct does! They sent such a knowledgeable man named Frank! When I tell you personable, engaging and knowing what your needs are before you even know your own needs, he was the man! 90% of the apartment was covered with carpet. We wanted to even do the closets but Frank knew what we needed! That wasn’t carpet in the closet lol. The carpet is soft and it actually smells like new carpet. Like there smell is really captivating like new car smell. I can g... read more
National Floors Direct installed luxury vinyl plank floors in 2 bedrooms for us in December 2023. They beat a quote I had already gotten from a local company. The sales rep was very nice and arrived on time. The installers were also on time, very professional and courteous. They did a great job and we definitely recommend this company. I received a gift card for my time in posting this honest review. Order number CT33005 Christopher Morris Chris Morris
I initially contacted National Floors Direct after seeing their commercial online. We had an appointment scheduled quickly and saw several samples after discussing complimenting flooring with our existing floors. We received a quote and had the price matched/reduced the advertised 15%. On the week of install, I received great communication about the install, a checklist to make sure our home was ready, and an email the morning of with an arrival time. The installers showed up on time, were super courteous and professional. T... read more
I was in the market for new carpet. I happened to contact a couple of places to see what I could find. One was a big box store and there was another company that always pops up and advertises on TV. The first experience that I had was with the big box store. Lets just say I had no idea what I was doing. More or less I had to figure everything all on my own. The customer service was really non existent and the selection and quality was really not that great. The second experience with the other company was a tad bit better bu... read more
Everything went well from start to finish Salesman very Professional and Installation was flawless Will recommend N F D to others Keep up the great work
Customer service was lacking after the sale. A project manager could have made this installation go extremely faster and better. Installer there was only 2 people to do my lower level of my house. I was never warned about the dust during and after the installation. Job took longer then expected. 1 worker left the job site with the inexperienced work to do work for about 6 hours. Very frustrating but the time delay and the dust. Customer service and plus a project manager would been helpful. Overall customer service was bad. ... read more
Frequently asked questions about National Floors Direct
How is National Floors Direct rated?
National Floors Direct has a 4.9 star rating with 3,788 reviews.
When is National Floors Direct open?
National Floors Direct is open now. It is open 24/7.