O'Krent Floors
2075 North Loop 1604 East, San Antonio, TX 78232 United States
https://www.okrentfloors.com/
Flooring
Open now:9:00 am - 6:00 pm
About
Rugs, Karastan, Carpets, Carpet, Capel
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Recommended
Sherry W on BBB
13 days ago
07/28/2022, 03:15 AM
I recently had O'Krent Floors install LVP in most of my house. Russell, Monica, and Gilbert and his crew did a great job. The job was completed in less than a third of the time I was initially told that it could take. O'Krent was the only flooring company I got an estimate from as I wanted to be able to trust the people I would be dealing with. I highly recommend O'Krent for flooring projects.
Business Response:
Thank you so much for the kind words and confidence you placed in our company. **************************** and ******* certainly represent our company well and we will share your sentiments with them. Enjoy your beautiful new floors and please let us know if there is ever anything else we can do for you.
Sandi B on BBB
8 months ago
12/14/2021, 09:44 AM
We bought whole house carpet from O'Krent Floors 12 years ago. Recently, we saw some small areas where the carpet was starting to bubble up in 2 rooms. We went over to the store and talked to the Director of Operations, Monica *****. Imagine our surprise when she told us that this was covered under our "lifetime" installation warranty!!!! If we moved the furniture out of the two rooms, O'Krent Floors would send somebody out to re-stretch our carpet FREE OF CHARGE! First, they sent somebody out to make sure that the carpet glue was still good enough to be re-stretched. Once it was determined that the glue was good, an appointment was made for somebody to come re-stretch it. I am 70 years old and I have NEVER known of another company who stands behind their work and their warranty like O'Krent Floors. I tell all my friends to visit this store, when they are looking for carpet. Quality all the way..... from the carpet itself to the service. You couldn't ask for anything better!
Jerry Hoadley on Facebook
4 years ago
02/01/2019, 00:52 AM
I apologize for the delay in posting this, but I thought it was very important to take the time. After shopping many sources over the course of a year (+/-) we decided to purchase from and hire for install from O'Krent. Jason O'Krent was very patient with us and took as much time as we needed to get the information needed for an informed decision. We purchased the Adura Max by Mannington. The installers, Ronnie and crew did a fantastic job throughout the house. They were professional, caring and cleaned up. After a year we had a very small issue near the entry and after calling Jason, they didn't even flinch. We scheduled it and, again, after a year, they honored the lifetime installation and got us taken care of it. If you are interested in flooring, contact Jason, or any of the other fine folks at O'Krent Floors. You will save a lot of time.
John Turner on Facebook
4 years ago
01/01/2019, 00:24 AM
We had porcelain tile installed thru our entire house. (3000 sg ft). If I could rate O'Krent as a 10 I would. Our tile is perfectly straight and level. All the grout lines are perfect. Our previous ceramic tile that was installed by the builder was not level and the toilets would wobble. All are now perfectly level. Even our washer, dryer and dishwasher sit perfectly on the new floor. The base boards are mitered perfectly. The process was slightly longer than I expected but after watching our installer Carl work...I didn't mind the extra time and attention to detail. This was the best decision we have made in our home improvement.
Carol Wolf on Facebook
4 years ago
10/17/2018, 09:15 AM
We were given great service from start to finish. Kelly was such a help and delight in picking out our new tile flooring. Monica and Leo put together a great team for our installation. We are delighted with our new bedroom and would recommend O’Krent Floors and definitely use them again. This is our second time in 10 years to buy from them. Thank you for your customer service, knowledge, and experience.
Mary Hutchins Frakes on Facebook
4 years ago
06/30/2018, 07:43 AM
Really love the floor. Installers Ronnie and his son were very professional and I highly recommend them.
Business Response:
Thank you for taking the time to review your experience! So happy to hear you love the new floors!
Gloria Martinez on Facebook
4 years ago
04/25/2018, 02:56 AM
Although I haven’t made a final decision on who will do my flooring, I want to give a shout out to Mike Ackley!!!! What a pleasure he is! From the moment I walked into the showroom he was just as nice & helpful as can be. He wasn’t the typical pushy salesman I’ve grown used to... he was patient & kind, knowledgeable and informative. He was sensitive to the fact that I’m on a budget and did his best to give me the best price he could. It’s apparent he takes pride in his work and that’s rare nowadays. He is certainly a valuable asset to the O’Krent family. Thank you, Mike!!
Business Response:
Thank you so much for this wonderful review of what looks to be a great shopping experience at our store with our wonderful Mike Ackley. We appreciate you sharing your experience with all of us here and with our customers. Hope to see you again soon Gloria!!
