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RC Willey Home Furnishings
- Furniture Stores
- Rocklin, CA
About this business
RC Willey sells furniture, electronics, appliances, mattresses and flooring with locations in Salt Lake City, Las Vegas, Sacramento, Reno & Boise.
Location details
6636 Lonetree Blvd, Rocklin, CA, 95765, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Horrible ***************** will not purchase or finance with them again. In speaking with a Supervisor they were unclear of how to read my statement. Placed on hold multiple times. They also did not follow their own policy in bringing it to their attention. Also refused refunding one time late fee that is stated in their policy.
No stars but the on line lady ****** was the only professional truthful person I have dealt with at RC Willey she gets that star..That said there vary low level/skilled unprofessional service delivery drivers are crocks and liers tried to tell us we had no gas shut off value behind my dryer They could not do the set up mind you I paid $150 for them to do this because there was no shut off value I had a separate company come 8ut to install a shut off value and there was a shut off value .so they they send out they same 2 stog... read more
The company is absolutely horrible and I encourage people not to buy from here at all. My husband and I bought a couch and from the time they delivered the couch it has been broken. I been calling every month and was told the item is being ordered and the couch would be picked up. After 5 months of waiting, the couch was scheduled to be picked up on a Wednesday from 1:30-3:30 I took off work and waited, i called around 3:25 pm and was told oh sorry there was a mix up and no one was coming. If I had not called, i don't think ... read more
Bought a lot of items nearly 20k from Rcwilly to furnish our whole house. We bought a sectional couch that has turned blueish. With the rest being grey. Just recently they gave a refund for the blueish couch as they cannot get these parts in. We cannot find this love seat anywhere. Weve put this ticket claim in 2 years ago. Ive called in multiple times throughout these 2 years to get it fixed. Always told were waiting on the parts. I also have dinning room chairs on that same ticket again rc ***** recently said they no longe... read more
We purchased a Frigidaire Gallery refrigerator on December 20th 2022. When it was delivered, the nightmare started. The left door was dented, so the delivery personnel ordered a new one that was installed on January 2023. While it was installed, the technician discovered another dent on the right door and so he ordered a new door as well. When the refrigerator was delivered, the doors were not straight in the first place and when the doors were replaced, the technician was unable to have the unit straightened. We went to RC ... read more
Wouldn't take our old mattress. After they said they would.
On October 11, 2023, RC Willey delivered and installed my new washing machine. When the technician could not get the cold water valve turned off at the handle, he chose to use a pair of pliers and brute force. In the process he broke the gate valve which caused a slow leak that ran down behind my drywall causing thousands of dollars worth of damages. RC Willey is claiming my old plumbing, which was fully functional at the time of the installation, is responsible for the leak. The age of my plumbing is not an excuse for their... read more
There response time for repairs on essential appliances is a joke! Buy from someone who stands behind there product and the extended warranty they sell you. Don't even show up to look at the problem. Tell you 5-7 days for parts and they didn't show up to diagnose. Buy somewhere else people.
I have had a TERRIBLE experience with RC Willey for my flooring. My carpet installation was great, however my vinyl flooring was a mess. They damaged my laundry room floor and left huge gaps in my flooring and were sloppy in cutting the flooring. I have been working on getting this resolved for months. I was set up for repair last month, but all they did was come to look at it. I missed 3 hours of work. I called the store and they were under the impression that everything was fixed and it was not. They reached out to the con... read more
Frequently asked questions about RC Willey Home Furnishings
How is RC Willey Home Furnishings rated?
RC Willey Home Furnishings has a 4.6 star rating with 11,623 reviews.
When is RC Willey Home Furnishings open?
RC Willey Home Furnishings is open now. It will close at 9:00 p.m.