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RC Willey Home Furnishings
- Furniture Stores
- Rocklin, CA
About this business
RC Willey sells furniture, electronics, appliances, mattresses and flooring with locations in Salt Lake City, Las Vegas, Sacramento, Reno & Boise.
Location details
6636 Lonetree Blvd, Rocklin, CA, 95765, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
couch was supposed to be delivered today. could see them from my apartment window they just drove away. I called ,please deliver they said see you next week. I said another week? She said thats what I said. SO RUDLY!
I’ve never had so much trouble getting a piece of furniture before. Waited over 2 months to get a couch and then did not get what I ordered. I was supposed to get an ottoman with the chaise cushion and I did not get it. Now I’ll probably have to wait another 2 months to get that. I will not be buying anything from RC Willy again unless it is something that is in stock.
Just bought a tv and the salesman was great but going to pick up the tv was horrible. Waited over an hour while I watched 6 people after me get what they bought and left. I was right about to return the tv I bought because the guys working in the warehouse were rude and not helpful. Right when I was on the phone to return and get a refund the warehouse working called my name after an hour. Then had to wait another 20 minutes for them to bring it out. Never again will I ship there. Never again.
I ordered a bedroom and paid it in full in March 2021 and didn’t get it till mid July 2021 with scratches and gouges! All they have to offer to mediate is a voucher for 100$. Customer service won’t let me speak with manager stating that they don’t have anything else to offer or add! Next time I will put my money in different furniture store!
After spending over 11k with this company in a little over 4 months, one would think that they would have at least acknowledged you and your business and thanked you for choosing them over another business. But nothing!
I don’t think I will be back. We just moved into our new house and needed a kitchen table. The one I wanted wasn’t available till Aug 1 which I can understand. My second choice was in stock and I said great because we have no place to eat at the in our house. After we get the paperwork done the salesman said oh yeah we cannot deliver til July 28. Nothing can be done unless someone cancels. Well if I have to wait that long I should have went with my first choice. Salesman was nice but your customer service is nonexistent.
Sales person, Michael was not very professional, took other calls on his phone while he was writing up the purchase of my mattress.
Horrible place! Having a hard time with this store to replaced a glass shelf all I get is the run around spent a lot of money at this store when I call in to talk with a supervisor all I get are LIES!!!!! I have been waiting months for my glass shelf one person said they ordered it the next person said it wasn’t ordered back and forth with these people DO NOT BUY FROM THEM LOOKS GOOD BUT ITS A PIECE OF CRAP!!!!!!!
Absolutely horrific delivery experience. Drivers damaged my front door on the way out and I have yet to receive any resolution from their claims department. I have gotten the run around even after escalating to a claims supervisor.
Frequently asked questions about RC Willey Home Furnishings
How is RC Willey Home Furnishings rated?
RC Willey Home Furnishings has a 4.6 star rating with 11,280 reviews.
When is RC Willey Home Furnishings open?
RC Willey Home Furnishings is closed now. It will open at 10:00 a.m.