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Sport Durst Chrysler Dodge Jeep Ram
- Car Dealers
- Durham, NC
About this business
Location details
4511 Durham-Chapel Hill Blvd, Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
We have purchased two vehicles from Sport Durst in the last year and we are very pleased with the sales and service of both vehicles.
RecommendedI had a mechanical issue with my Jeep that I purchased from another dealership, that dealership wouldn't even look at my vehicle for nearly 2 weeks. My husband called Sport Durst and without hesitation they said bring it right in. Thank you for saving the day!!!!
Recommended
RecommendedJack Holt, the service department, and the sales managers at Sport Durst are the best! What could have been an awful experience for me turned into the best ever! Everyone went above and beyond to make sure things were right when an issue with our brand new 2017 Jeep Cherokee arose. Thank you Jack and all the staff at Sport Durst!!
service department is so unprofessional
Business response:
Hi Carlos, I'm James Plessinger, I'm the customer satisfaction manager at our dealership. We try to maintain the highest standards of service, but clearly thats not what happened here. I am terribly sorry to hear about your experience the other day. Unfortunately, I was not in at the time. Please give me a call at (919) 425-1972 at your convenience. I'd like to find out what I can do to win back your business.
Charged shop fees to provide and program a spare key for my jeep. Shop fees cover used disposable items used in a repair. When questioned they replied, “Doesn’t matter. We always charge that”. What a ripoff! Never go back to them for anything.
Business response:
Hi Gary, I want to extend my sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, I hope you will give us an opportunity to discuss this further with you. I would encourage you to reach out to me at (919) 489-6531 ex-7609. I look forward to helping you resolve your issues with our company.
Verify the price before seeing the finance manager so it can be pointed out that it's the same price on the sales contract.
you post on facebook about how you can qualify for a vehicle but then when you drive all the way there and have everything that was listed still cant get in a vehicle.waste of time,gas.poor excuse for a dealership.bunch of liars.take your post down
Their service is super slow. I set a 10am appointment 2 weeks in advance for a simple oil change package (buy 1 get 3 free). I get here on time for my appointment, only to be told "It's gonna be a wait". I asked "why, when I have an appointment"....and was informed Sports Durst Jeep can't turn down oil changes. So here I am at noon, watching customers come in an out...while my car has yet to be touched. Horrible business, the rep never even looked in the system to validate my name or anything. Don't waste your time...go some... read more
Frequently asked questions about Sport Durst Chrysler Dodge Jeep Ram
How is Sport Durst Chrysler Dodge Jeep Ram rated?
Sport Durst Chrysler Dodge Jeep Ram has a 4.5 star rating with 2,326 reviews.
When is Sport Durst Chrysler Dodge Jeep Ram open?
Sport Durst Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.