![Birdeye vs Chatmeter](https://cdn2.birdeye.com/version2/v3/pages/2023/compare/logo-birdeye-vs-chatmeter.png)
“We switched to Birdeye from another review software — and in just a few weeks, we noticed a drastic difference in our review count.“
Trusted by 150K+ local brands and businesses
![Review Sites Logo](https://cdn2.birdeye.com/version2/pages/awards/2023/common/logo-review-sites.png)
Outcomes that keep you growing
OffersPartially OffersDoes Not Offer | |||||
---|---|---|---|---|---|
OffersPartially OffersDoes Not Offer | Birdeye | Chatmeter | |||
Reputation Management | Reputation Management | ||||
Premier Google partner | |||||
Boost Google ad performance with Google Seller Ratings | |||||
Generate reviews on Google, Facebook, and 200+ sites | |||||
Save time with automated review responses | |||||
Share and showcase reviews on social media | |||||
Turn reviews into customer referrals | |||||
Messaging & Communication | Messaging & Communication | ||||
Manage all conversations in a single inbox | |||||
Two-way texting | |||||
AI-powered webchat, chatbot, and live chat | |||||
Message on Facebook, Instagram, and Google | |||||
Save customer trips to the store or office with video chat | |||||
Auto-transcribe voicemails |
![Award Winter 2024](https://cdn2.birdeye.com/version2/pages/awards/2024/winter/high-performer.png)
![Award Winter 2024](https://cdn2.birdeye.com/version2/pages/awards/2024/winter/users-most-likely-to-recommend-enterprise.png)
Get reviews on Google — and hundreds of other sites
Rank higher and win more customers with the industry-leading reviews software for local businesses.
- Integrate Birdeye with the apps you already use to generate new reviews on autopilot
- Send customized, automated review requests after every appointment, service, or purchase
- Use Google’s private API to boost your Google review volume and rank higher on local search
- Address negative reviews with our direct feedback button to make sure unhappy customers feel heard
- Respond to reviews on Google and 200+ sites at scale with AI-generated review responses
![Get reviews from hundred of sites](https://cdn2.birdeye.com/version2/v3/pages/2023/compare/get-reviews-on-all-sites.png)
Grow your business on Google
Improve your online reputation, boost your SEO ranking, and drive more revenue from a single, easy-to-use dashboard.
- Build complete, attractive, and accurate Google Business Profiles
- Generate, manage, and market your Google reviews
- Showcase reviews from 200+ sites on your Google Knowledge Panel
- Improve your Google ad performance by up to 17% with Google Seller Ratings
- Turn visitors into leads and leads into customers with Google Messaging
- Outshine your local competitors with Google Posts
![Partner with Google at the highest level](https://cdn2.birdeye.com/version2/v3/pages/2023/compare/partner-with-google-highest-level.png)
Receive award-winning customer support
Unlike our competitors, we’ll put your business first — and our always-on, dedicated customer support will never leave you hanging.
- Unlimited support via live chat, email, phone, and our in-product support center
- 500+ support articles and how-to videos
- Painless troubleshooting with our product experts, including integration setup, campaigns, user alerts, product questions, and more
![Award winning customer support](https://cdn2.birdeye.com/version2/pages/awards/2024/winter/support-badges.png)
We make it easy to connect with more customers
Manage conversations and customer experience from the same inbox that powers your Reviews and Referrals.
- Message customers on the platforms they prefer: Google, Facebook, Instagram, text, email, video, and more
- Increase response rates by sending text-friendly review requests
- Track messages, assign conversations, and scale customer support from a single inbox
- Easily get to the crux of lengthy conversations with AI-generated conversation summaries
- Deliver on-brand responses that convert with AI response rephrasing
![Easy connect with more customers](https://cdn2.birdeye.com/version2/v3/pages/2023/compare/connect-with-more-customers.png)
Turn your customers into brand ambassadors
Send referral requests, increase response rates, and track your campaigns from one intuitive dashboard.
- Send automated referral requests after every positive review, survey, appointment, service, or purchase via text, email, social, and more
- Track referral revenue, shares, and conversions
- Pay out incentives through reporting and tracking
![Turn your customers into brand ambassadors](https://cdn2.birdeye.com/version2/v3/pages/2023/compare/customer-to-brand-customer.png)
- Dental
- Healthcare
- Real Estate
- Home Services
- Retail
- Legal
- Finance
- Auto
- Personal Services
“Birdeye is a game changer for patient experience. We can message all our patients using one central inbox.”Brandon Dowdy-ErnstSmile Workshop
![Smile Workshop](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/dental-smile-workshop.png)
Birdeye has given me the perspective and agility I need to effectively manage our expansive footprint easily.Ken NorquistAxia Women’s Health
![Axis Women](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/healthcare.png)
We switched to Birdeye because customer experience is paramount in a business where reputation is everything.Sabrina ModesittStonecreek Communities
![StoneCreek](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/real-estate.png)
Birdeye’s AI has helped us monitor customer sentiment and evolve our business to meet their needs.Anne-Marie CUniversal Windows Direct
![Universal Windows](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/home-services-universal-windows.png)
Birdeye customer support is amazing. They created a seamless onboarding experience for all 450 of our locations.Brandon HeglandMichaels
![Michaels](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/retail-michaels.png)
10 years later, and my firm is still finding value from Birdeye reviews, surveys, and messaging.Lanette SAll Family Law Group
![All Family Law Group](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/legal-services-all-family-law.png)
Birdeye equipped us with a scalable solution to enhance our customer experience.Brittany DouglasTitleMax
![TitleMax](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/finance-titlemax.png)
With Birdeye, we’ve turned customer experience insights into opportunities to build trust and credibility.Carmen GarciaStrickland Brothers 10 Minute Oil Change
![Strickland Brothers](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/auto-strickland-brothers.png)
The ability to reach out to each website visitor and answer questions wherever I am, at any time of day is a total game-changer.Jason HartlineSkinSpaMed
![SkinSpaMed](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/personal-services-skinspamed.png)
Birdeye customers get results
Start growing with Birdeye today
Get a firsthand look at the capabilities of the all-in-one Birdeye Platform