The top-rated reputation and customer experience platform for local businesses.
Birdeye is the most-awarded and highest-rated Experience Marketing software for businesses of all sizes, and the #58 Best Software Product in the World.
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for healthcare practices of all sizes.
Why Birdeye is the market leader
Birdeye is an all-in-one customer experience platform. Over 150,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.
2024 Awards
NEW
Winter
Spring
SPRING 2024
SMS Marketing
User Most Likely To Recommend - MMAsia Pacific - OverallLeader - OverallMomentum Leader - Overall
SPRING 2024
Experience Management
Best Results - OverallLeader Canada - OverallLeader - ENTEasiest Admin - ENT
SPRING 2024
Live Chat
Leader Australia - OverallHigh Performer - ENTBest Est ROI - ENTEasiest To Do Business With - ENT
SPRING 2024
Online Reputation Management
Momentum Leader - OverallBest Relationship- MMLeader Asia Pacific - OverallLeader - ENT
SPRING 2024
Local Listing Management
Best Usability - MMHighest User Adoption - ENTLeader Asia Pacific - OverallLeader - ENT
SPRING 2024
Conversational Marketing
Best Meets Requirements - ENTHighest User Adoption - ENTLeader - ENTLeader Asia Pacific - Overall
SPRING 2024
Local SEO
Leader - OverallLeader Canada - OverallUsers Most Likely to Rec - ENT High Performer - ENT
SPRING 2024
Chatbots
Most Implementable - MMMomentum Leader - OverallLeader Asia Pacific - OverallLeader - Overall
SPRING 2024
Conversational Support
Fastest Implementation - ENTEasiest To Use- ENTEasiest To Do Business With - ENTHigh Performer Americas - ENT
Leader: Overall, SMB & MMMomentum LeaderBest UsabilityBest RelationshipBest Support
Spring 2020
Featured Customers Customer Success Award
Spring 2020
TrustRadius Top Rated Award Winner
SPRING 2020
G2 Local Marketing
Spring 2020
G2 Local Listing Management
SPRING 2020
Top Survey & Polling Software on Crozdesk
SPRING 2020
Top Customer Engagement Software
SPRING 2020
Top 20 Feedback Management Awards
SPRING 2020
Top 20 Customer Experience Award
SPRING 2020
Crozdesk Happiest Users
SPRING 2020
Crozdesk Happiest Users
2019 Awards
SPRING 2019
G2 Online Reputation Management Awards
Spring 2019
G2 Enterprise Feedback Management Awards
SPRING 2019
G2 Survey Awards
Spring 2019
G2 Live Chat Awards
2018 Awards
Spring 2018
G2 Online Reputation Management Awards
How Birdeye can help your business
As the market leader in our space, Birdeye helps businesses across all industries on every step of the journey from reviews to revenue. With Birdeye, businesses can get new reviews, monitor and respond from 150+ sites in a single dashboard, and easily share reviews on social media.
See why more than 150,000 businesses use Birdeye to drive growth and get new customers.
Birdeye results
Sunlight Financial
Effective and achieves our corporate objective for online brand improvement. Improved brand maintenance and better control of our online brand. This also allows us an opportunity to engage with customers at critical milestones in our process to determine any complaints or issues. I appreciate the User interface and the amount of information that is on the dashboard. The aggregation of the reviews and cleaning up our online presence has been very helpful.
I’ve spent a lot of money over the years trying to boost my online ranking. BirdEye has been the single most effective thing I have implemented. It is so easy to use for us and our patients!
BirdEye is a game changer!! We had been in business for about 15 years when we started using BirdEye. We had hard copies of reviews but mainly had a few select people hitting review sites to complain. Our reputation was not accurately reflected online. When we started using BirdEye we immediately started see all of our positive reviews being posted online. We could also have the opportunity to fix problems with unhappy customers before they became a problem. I couldn't be happier with this product! So Easy to Use! Immediate Results! Quality Control at its finest!
This is the easiest method of building strength online and gaining new business. The cost is unreal for the result. The single best move since we created our website 17 years ago. We have a new business stream from online presences we are seeing in full motion now.
We had a total of 75 online reviews over 10 years averaging a 3.5 rating over all platforms. We implemented Birdeye and saw immediate results. We have been working with them for nearly 2 years and have received an additional 600 reviews and brought our online rating to 4.7 across all platforms. We're showing up #1 on Google in our area now. People are calling us based on our reviews now!
At Energy Seal, we are typically a one time business, spray house insulation, so we generally don't have repeat customers. We have one time customers. BirdEye helps us get new reviews from all our customers. These positive reviews help people choose us over our competitors. We were spending hundreds a day in paid advertising. The more reviews I have, the less money I have to spend on other options to do paid advertising. I was spending thousands a month on Google, whereas now people are choosing me because of reviews and not so much paid advertising efforts. People trust the reviews more than paid advertising.
Easy Peasy! We have dramatically increased the number of reviews our office gets. I love the monthly reports breaking it all done. Comes in very handy for our marketing meetings! It's an excellent marketing tool. Our reviews have increased by 200%!! The options we give our clients make it very easy for their use. At my end, its so easy to send a request. You can follow up anytime to see what's going on with the request. The dashboard is great - shows all of our information. We also get monthly updates letting us know our numbers. And it's very user friendly!
