homeresourcesguidesA 360-degree approach to customer feedback
Free Guide

A 360-degree approach to customer feedback

Reviews & surveys help businesses rank higher on search, improve operations, and turn angry customers into loyal ones. Here's a guide on how even the busiest team can build a winning customer feedback process.

Download the full Guide

  • 1 location
  • 2-3 locations
  • 4-9 locations
  • 10-14 locations
  • 15-249 locations
  • 250+ locations

Best mobile number to reach you

By continuing, you agree to Birdeye’s Privacy Policy and consent to receive communications from us.

In this guide, you’ll learn:

Banner Image 368310779_1614035514476
  • 9 ways to collect quality customer feedback
  • How to follow up on negative feedback
  • 5 ways to use customer feedback to improve operations
  • How 2 multi-location businesses built winning customer feedback processes
Download now

Birdeye gets you real results that help you be the best

  • 20 million
  • 1 billion +
  • 100,000 +

Data is from over 150,000 Birdeye business customers

Birdeye: The Obvious Choice

Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Leader Spring 2024
4.8
2,874 reviews
4.7
579 reviews