homeresourcesguidesState of Online Reviews 2024
Free Guide

State of Online Reviews 2024

Online reviews can make or break a business — they drive customer decisions, influence brand perception, and impact bottom lines. Stop guessing about what matters most to your customers and discover data-driven insights that will propel your business forward.

This comprehensive report offers an unprecedented look into the world of online reviews, uncovering insights from 150,000+ businesses across various industries. Get ready to turn customer feedback into your competitive advantage.

Download the full Guide

  • 1 location
  • 2-3 locations
  • 4-9 locations
  • 10-14 locations
  • 15-249 locations
  • 250+ locations

Best mobile number to reach you

By continuing, you agree to Birdeye’s Privacy Policy and consent to receive communications from us.

What’s inside:

Highlights Image 1084263402_1709133477239
  • The shifting landscape of review solicitation, with 60% of requests now sent via email
  • An overview of trailblazers like Healthcare and Automotive, which sent the highest number of review requests
  • How automation is revolutionizing review management, with 42% of responses now generated automatically
Download now

Birdeye: The Obvious Choice

Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Leader Summer 2024
4.8
2,897 reviews
4.7
581 reviews