Block, Unblock, and View Communication History via Inbox
Inbox and Messenger
Modern-day businesses exchange tons of messages daily from multiple contacts, and plenty are spam and junk messages, which can sometimes aggravate. Birdeye helps businesses keep spam at bay by providing an option to block it. It also keeps a record of conversations for your future reference and helps you to understand the journey with the contact, such as campaigns, review requests sent, and more!