"The automation has been a game-changer. We no longer have to manually send surveys, which saves us a lot of time and ensures consistency."
Travis BakerPresident, Mecca Property Management
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Robin sends the right request
at the right time, every time
Robin uses engagement history to send each request, tests templates to
find the winner, and automatically follows up with non-responders.
Survey outreach without the repeated
campaign work.
Four tasks you no longer manage manually
- Every qualifying customer gets survey
The agent adds each qualifying contact to the survey workflow without manual list building or campaign sends.
- Each survey is sent at the best possible time.
Uses a contact’s engagement history to choose the ideal day and time to send the survey.
- The stronger survey request wins.
The agent tests multiple request templates and automatically shifts traffic to the stronger performer.
- Non-responders get a follow-up, without anyone tracking them.
After the wait period, the agent checks whether the customer engaged. If not, it sends the reminder automatically.
One agentic workflow runs every send, test, and follow-up.
01.
Starts outreach when a customer qualifies.
The agent checks your source and contact criteria, then starts the survey workflow.
02.
Shifts more sends to the stronger template.
The agent tests request templates, compares performance, and shifts traffic toward the stronger performer.
03.
Follows up when customers don’t engage.
After the wait period, the agent checks engagement and sends the configured reminder when needed.
04.
Continues to the next configured action.
After survey completion, the agent can trigger a review request, a ticket, or another supported action based on your goals.
Robin does more than survey distribution.
See how Robin can get you more survey responses
See Survey Distribution Agent run your survey sends, contact timing,
template testing, and auto-reminders
