New
Aug 03, 2026
Introducing Prioritized Recommendations in Insights AI: Focus on What Matters Most
Insights AI now helps teams identify the highest-impact opportunities across their business with Prioritized Recommendations. Instead of spending time reviewing multiple dashboards, reports, and metrics, teams receive an AI-generated, ranked list of recommendations based on their impact on the Birdeye score. This makes it easier to identify where to focus first, assign priorities, and take action that drives measurable business improvement.
Why we built this:
- Teams often struggle to determine which issues will have the greatest impact on business performance.
- Reviewing multiple reports and metrics makes it difficult to prioritize actions across locations.
- Businesses needed an AI-powered way to surface the most important opportunities without manually analyzing large volumes of customer feedback.
Key capabilities:
- View AI-generated recommendations ranked by their impact on your Birdeye Score.
- Understand which challenges should be addressed first with High, Medium, and Low impact prioritization.
- Analyze affected locations, negative mentions, and AI-generated insights for every recommendation.
- Drill down into detailed challenge pages to understand sentiment trends, impacted locations, and recommended actions.
- Share recommendation insights via email, scheduled reports, or dashboards.
- Filter recommendations by location, date range, or business hierarchy for more targeted analysis.
- Start tracking recommendations directly from Insights AI to measure improvement over time.
Outcomes:
- Eliminate guesswork by focusing on the recommendations with the highest business impact.
- Help teams prioritize work across multiple locations more effectively.
- Improve operational efficiency with AI-powered recommendations instead of manual analysis.
- Enable faster decision-making with actionable insights and detailed business context.
- Drive continuous improvement by turning recommendations into measurable actions.