4.9
8024 reviews75 reviews have no rating
Octa plasma is professional and friendly. Quick and knowledgeable.
We just finished our onbroading with BirdEye. Very excited to start using all these AI shortcuts in our business. So far, so good. The tools are simple enough for even a non-techsaavy person like me to use. I really like the automation tools they offer that connect to our reservations system. We are getting way more reviews from guests. The social media posting is easy and fun with so many options available. Thanks BirdEye, we look forward to the coming monthly meetings and growing our business together.
Awesome platform and onboarding!
It is a great system and easy in integrate into your business
Akash did the on-board calls with us. He is the reason we give BirdEye 5 stars! He is thorough, and helped us really understand how to grow our reviews to grow our online business presence.
We just started with Birdeye and have already seen great results. Thank you Shri and the team for all of your help!
Great App! Pros: Compiles all our reviews and messages from our customers in one app. Cons: When messaging a guest through the chat, pictures are slow to load.
Birdeye did a great job of onboarding and getting us set up with our review system.
Akash was amazing and very helpful with our onboarding process. He took the time and patience to go over details with me several times to ensure that I fully understood the platform. We also received 4 reviews within the 1st 2 days of our review request running with them. Looking forward to continued progress with them.
Yorkshire apartments in Silver Spring, MD are amazing. I had the pleasure of visiting the property and was very impressed. The staff in the office offered me refreshments and were very pleasant. Children played at the nearby playground and a few residents were walking their dogs. I'm definitely interested in renting a unit.
This program is so easy to use! I am impressed with the people who helped in this process and getting it started. The amazing patiences they had with me, as my system had a few hurdles. They worked it out and were very accommodating of my time! I am grateful! I would HIGHLY recommend Birdeye!
Birdeye is the best company for helping my business grow. Shrayia is amazing, she helped me find a easy way to get reviews. She's making my work easy now. I'm very excited and happy to work with her. Thank you for everything
Our onboarding experience with Birdeye and Ashish was remarkable! Ashish was able to answer every question quickly, helped us troubleshoot some integration stuff, and was always incredibly polite and kind. I've been endlessly impressed with his dedication to getting Birdeye up and running for us - he is a wonderfully sincere and hardworking guy! We're also thrilled with the results from Birdeye already - we've seen an uptick in reviews and survey responses, and we love using the social media integration to schedule posts. Wonderful product and experience. Highly recommend.
Early days, but so far, so good. Seems very basic to the online version.
Amazing customer service. User friendly platform with everything in one place.
We are so grateful for the level of professionalism and follow-through from Asmita and the entire crew over at Birdeye! They always have great intuition into what is needed and how we can better our business through their platform! Thank you so much for everything Asmita, Mohd, and everyone involved!
Excited about how they can help take my business to the next level!
While verbal communication was at first difficult, the team at Birdeye made adjustments and helped the situation out. As I am about 5 weeks into the program everything has been transparent. They have taken the time to discuss with me how they can help me with the 3-pack and they are thorough in what the objectives and criteria are. I highly recommend Birdeye.
In the crowded world of review generation for businesses, Birdeye has somehow found a way to navigate the field and provide excellent service and reliable review generations. Their platform is excellent, user friendly and very effective. My onboarding contact Shraiya is fantastic. She is patient, friendly, and very knowledgeable about the software. I'm very happy I found them.
Out of all the companies that reach out to me regarding my digital marketing efforts, Birdeye tries really hard to please their clients.
Everyone is super helpful. Very satisfied .
I really enjoy the onboarding process very patient yet explain everything very clear very knowledgeable I would highly recommend Birdseye I am seeing my ROI already in a couple weeks since signing up
It was such a great experience. Itishri made the onboarding process easy and straight forward.