4.9
8024 reviews75 reviews have no rating
Amy helped me very great service today
Birdeye Is A Must! Pros: The ease of use and the ability to manage multiple clients in one easy spot has made my job a lot easier! Cons: Sometimes the integration process is a bit taxing and I wish there were more platforms that can be integrated.
Birdeye is the key to consistent reviews Pros: Review requests are my favorite thing about Birdeye. Also being able to track the contact journey is always helpful for clients. Cons: Sometimes the auto responses do not fire to all reviews that I have auto responses set up for. I wish it was always consist ant. Overall: overall experience with Birdeye is great. I like getting notified when a review rolls in for my client. It is overall a great platform.
Asmita has been amazing throughout this entire process. I should have switched to Birdeye a long time ago. Thank you for all of your support with my agency!!
Loving both the platform and the customer service so far! Very excited!
New tools on Birdeye are great and easy to use, like 123.
Shraiya was very helpful and responsive throughout the onboarding process.
Great team always going above and beyond
Preet was very nice to work with.
Always a great experience with Birdeye. Our rankings with google keep moving higher as a result of our efforts with Birdeye. They have a great support team and we couldn't be happier!!
Extremely helpful with my small business. The staff are amazing and manage everything so you don’t have to. So excited to have implemented Birdeye in my business!
Excelente servicio y acompañamiento
Great service! The support team is helpful in every way possible! 10/10 recommend
Akash Roy has been outstanding. He has been extremely professional and very easy to work with for the on boarding process. Thank you so much!
Birdeye is the Number 1 for your business success!
Mayank was very helpful and knowledgeable in birdeye product. I am very grateful and recommend this product for those who like to rate good on google and other platforms.
Lauren's Review Pros: How easy it is to upload contacts. It is very accurate with when the review requests get sent out, and especially though integration, makes the process seamless. I also appreciate being able to view the contact journey of each person, holding them accountable to their review, but also noticing if there are any struggles with the process. Cons: The reports page is a little confusing to me. I liked how it was before, being able to view it on a pie chart. Unless I am looking/viewing it wrong, I tried changing the chart layout in the filters but it didn't let me click on it. Overall: I use Birdeye every day and I would say I have a very good experience with Birdeye. The customer service is fast and dependable and the software is constantly being updated with features I didn't know I needed. I would like a mini tutorial for sections that do get updated, such as the report page- its somewhat hard to nagivate through. I love Birdeye and I will continue to use it for as long as I can.
Is working great for my company for reviews
Ritika was amazing! Very patient & helpful, talked us through everything & onboarded the team seamlessly. Thank you!
Asmita Sharma did a great job onboarding!