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Family owned and operated for four generations, Haynes Furniture has evolved through entrepreneurial innovation and a commitment to the people of Virginia. In 1930, Ellis Strelitz purchased a small furniture store in Norfolk from L.D. Haynes. Joined by his son and his younger brother, Mr. Strelitz expanded into the Richmond market in the Sydnor & Hundley building on Grace Street and set out to build Virginia’s biggest furniture store and to revolutionize the furniture industry.
5324 Virginia Beach Blvd, Virginia Beach, VA, 23462, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Placed an order with the dump on March 19th. Here it is April 10th and I am yet to receive my order. No on has reached out to me about my order. I called and was told they were having technical issues. I dont understand what that has to do with me receiving my order that was place almost a month ago. Stay away from this placw please
I usually do not write reviews, but I feel the need to warn people of their deceptive warranty practices. I bought a mattress from The Dump in ***** At the time, I was advised to buy a mattress protector to ensure that the warranty is honored and I did just that. Soon after buying the mattress, the mattress started to sag. It literally was PULLING TEETH to even get a response. No one would answer the phone. I left voicemails with no response. I visited the store and got nowhere. I even sent Certified letters to no avail. Fi... read more
Purchased a remote recliner that worked temporarily. Have contacted customer service on numerous occasions with no resolve. I'm paying for a recliner that is not operational with no resolution from this company.
ZERO STARS!! Terrible terrible experience will never shop or recommend. Had a sales rep follow us around like a shadow even though we advised we were just looking. Worse than shopping for a car. When we finally found something we liked we placed the order confirmed the info was correct on the computer screen dotted the I's crossed the T's and left. got home to realize the rep who asked " you want everything you see here" left off the ottoman. Mind you it took over an hour for him to use and get everything into the computer s... read more
We bought furniture at Haynes furniture on hull street in Richmond va. Furniture as delivered piece meal which was ok however it was delivered at 9 pm at night. Upon purchase we quailed fir a redemption reward a 50" television from . I attempted calling to redeem every of March 2021. I am now in mid March with one excuse after another from Haynes with our sales rep. I spoke to today and they told us he didn't even know if they dealt with Haynes anymore. Sister company, the dump, also a let down. Ended up canceling entire ord... read more
I ordered a table and chair set in Nov 2020. They said the chairs would arrive in the warehouse in Virginia first. Then the table second. Turned out the table was available but the chairs wouldn't be until the following week. A week goes by, no phone call or any kind of communications. So I called to learn: the chairs will be available in December. A month goes by, no call, nothing. So I called again to learn: the chairs will be available in March. I ask for some assurances and even a refund. They said, "we'll send an email ... read more
Been waiting since November 2020 on furniture. Was told delivery in February Apri. Left messages to call and no one has. Where is my furniture???????!
Fraudulent representation by salesman. Moving into a new house and mattresses were to be delivered april 20. No person can be reached by telephone in any department and salesman will not respond to email. I had to physically return to the store to find out that they deliver to my zip code once a month. I am 15 minutes from the store but across the county line in ******* ****** I will have nothing to sleep on for 3 weeks. Should have gone to a regular mattress retailer.Extremely poor customer service.
Do not shop at Haynes furniture store on Virginia Beach Boulevard recently I picked out a power reclining couch paid for it and was going to pick it up the following day but received a call the next morning explaining that they could not sell me the couch because it was the last one on the floor and had to be sold as a set I explain to them that I already paid for it and my receipt says all sales final. The manager was very rude put all the blame on the sales consultant. I understand that sometimes mistakes are made that's t... read more
Haynes Furniture has a 4.2 star rating with 4,241 reviews.
Haynes Furniture is closed now. It will open tomorrow at 9:00 a.m.