This profile has been claimed by the business owner or representative.
National Floors Direct
- Home Services
- Avon, MA
About this business
We are the industry-leading, direct to consumer carpet and floor-covering business, offering the largest selections of hardwood, carpet, high-end vinyl and laminates as well as rugs. We have invested heavily in our installer's knowledge and training, as our wide selection is just as important as the finished product. We've been able to grow only because of our successful client experiences and will make sure you are 100% happy with your new flooring.
Location details
40 Robbie Rd, Avon, MA, 02322, United States
Get directions
We had a great experience with National Floors Direct. From the initial meeting where we picked out which carpet we wanted and they took measurements to the installation date which we picked - everything went really smooth. We love the quality of the carpet and it looks so great in our basement room we refinished. The workers showed up on time and were very professional. I received a gift card for my time in posting this honest review.
My initial experience with the sales representative didn't go well at all. Because of this the manager called me and sent a new representative who was extremely professional as well as thorough and knowledgeable. Both install teams were very polite and quick. Communicating with NFD was easy which helped with planning my install. All customer service reps were extremely polite. I received a gift card for my time in posting this honest review.
My husband and I recently decided to look at new flooring for our home. We decided to try National Floors Direct because they offer a free in-home estimate. The process was straightforward and we were able to see samples and get accurate quotes quickly. We decided to replace our old wood floors with Shaw laminate in our dining and living rooms (laminate fit our budget and had the look/feel we hoped for). Our floors look great now and we were very pleased with the removal and installation of everything. The price was fair (al... read more
We have used national floors direct 3 times in the last 2 years. We have not been disappointed yet. Our sales representative always understands our needs and concerns, and was so helpful in our decision process. Our carpet was installed on time with no issues and we love it. It is high quality and the color is beautiful. Another job well done! We will continue to use them when we need flooring. I received a gift card for my time in posting this honest review
Overall the services provided and experience were great! The appointments were punctual and efficient. The measuring process was especially quick and efficient. National Floors direct was able to meet my budget and product needs. Overall really excited to see the lasting durability of the products! I received a gift card for my time in posting this honest review.
Loved my experience. First visit the rep came on time and was very attentive to my needs. She made sure I did not settle or push myself to far beyond what I actually wanted. Day of installing the people were so nice and professional. They were quick and kept my little one entertained. I received a gift card for my time in posting this honest review.
National Floors Direct replaced our old bedroom carpet. The sale consultant was very friendly and knowledgeable. The installers were professional and quick. They tore out and removed an old carpet and installed a new one without a hitch. This was all done in less than 3 days, on short notice. We are pleased with the results. I received a gift card for my time in posting this honest review.
I had a hardwood floor and a carpet installed. Quality is excellent and rich looking. The installers were neat and clean. My home looks beautiful. I ordered the products and my floors were done in a week. They work hard and complete the job to a perfection. I will use NFD again shortly. A plus rating from me.
The entire "new floor" process with National Floors Direct was smooth, efficient, convenient and professional. Everything was set up according to my schedule and went according to plan. I received emails and calls beforehand so I had numerous chances to ask questions, etc. The installation process was great - quick, professional friendly installers. Most of all, the floor is BEAUTIFUL and a huge improvement from how it was before. I was worried about how they would get into the awkward places (behind the radiator, inside the... read more
Frequently asked questions about National Floors Direct
How is National Floors Direct rated?
National Floors Direct has a 4.9 star rating with 3,803 reviews.
When is National Floors Direct open?
National Floors Direct is open now. It is open 24/7.