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National Floors Direct
- Home Services
- Avon, MA
About this business
We are the industry-leading, direct to consumer carpet and floor-covering business, offering the largest selections of hardwood, carpet, high-end vinyl and laminates as well as rugs. We have invested heavily in our installer's knowledge and training, as our wide selection is just as important as the finished product. We've been able to grow only because of our successful client experiences and will make sure you are 100% happy with your new flooring.
Location details
40 Robbie Rd, Avon, MA, 02322, United States
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Everyone was professional from start to finish. They came at the exact time they said they would. The installation was done speedily but also with professionalism. They definitely know what they are doing, Crew was very nice. I am getting a gift certificate from NFD for this honest review.
National Floors direct was great from the start all the way to the finish. They install three new carpets in my bedrooms and downstairs. They touch base before the installation on what needed to be done and after to make sure everything’s went out OK. They were the most affordable compared to three other estimates that I received. I would highly recommend them again.
Words can't express how happy we are with our new floor. The sales rep matched what we were looking for and the install was done 3 days later. The installation was great they took the time and didn't miss any details. They did a great job cleaning up after themselves and customer service called to make sure we were happy with the product. What a game changer.
My wife and I did our research and got quotes from the other big flooring company as well as 3 other local flooring companies. We were immediately impressed with the NFD salesperson, Austin. He provided a no pressure and information packed sales session at our home and when it finally came down to the pricing - we were satisfied and decided to sign the contract right then and there. The carpeting we received was high quality, stain proof with a lifetime warranty. The day that the carpet was to be installed we were kept in co... read more
The sales representative was very helpful in showing me my options. He was very personable during the in-home estimate and made sure I was happy with my purchase. The payment method was not as positive, however. I did not know ahead of time that the down-payment could not be done by card, which made it a hassle. The day of installation the team showed up three hours after the delivery window which was not enjoyable. They did a good job at installing, however. I received gift card for my time in posting this honest review.
We had a great experience with National Floors Direct. From the initial meeting where we picked out which carpet we wanted and they took measurements to the installation date which we picked - everything went really smooth. We love the quality of the carpet and it looks so great in our basement room we refinished. The workers showed up on time and were very professional. I received a gift card for my time in posting this honest review.
My initial experience with the sales representative didn't go well at all. Because of this the manager called me and sent a new representative who was extremely professional as well as thorough and knowledgeable. Both install teams were very polite and quick. Communicating with NFD was easy which helped with planning my install. All customer service reps were extremely polite. I received a gift card for my time in posting this honest review.
My husband and I recently decided to look at new flooring for our home. We decided to try National Floors Direct because they offer a free in-home estimate. The process was straightforward and we were able to see samples and get accurate quotes quickly. We decided to replace our old wood floors with Shaw laminate in our dining and living rooms (laminate fit our budget and had the look/feel we hoped for). Our floors look great now and we were very pleased with the removal and installation of everything. The price was fair (al... read more
We have used national floors direct 3 times in the last 2 years. We have not been disappointed yet. Our sales representative always understands our needs and concerns, and was so helpful in our decision process. Our carpet was installed on time with no issues and we love it. It is high quality and the color is beautiful. Another job well done! We will continue to use them when we need flooring. I received a gift card for my time in posting this honest review
Frequently asked questions about National Floors Direct
How is National Floors Direct rated?
National Floors Direct has a 4.9 star rating with 3,799 reviews.
When is National Floors Direct open?
National Floors Direct is open now. It is open 24/7.