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We are the industry-leading, direct to consumer carpet and floor-covering business, offering the largest selections of hardwood, carpet, high-end vinyl and laminates as well as rugs. We have invested heavily in our installer's knowledge and training, as our wide selection is just as important as the finished product. We've been able to grow only because of our successful client experiences and will make sure you are 100% happy with your new flooring.
40 Robbie Rd, Avon, MA, 02322, United States
Get directionsXavier the sales rep was very courteous and helpful. He did not rush us when we were trying to pick a color for our carpet. The installers moved all my furniture and put it all back where it belonged. They removed the old carpet and padding and cleaned up all the mess. They even swept the new carpet. Everyone from the sales rep, installers to the costumer service rep have all been very helpful.
This is the third time I used the service of NFD as these guys know what they are doing. Your knowledgeable sales team makes it a breeze to select from numerous choices of carpets available. It was great working with your team. The process was smooth between placing the order and getting the installation done. They kept me updated on the status of the order and how to prepare for the install. The installers were thorough professionals. They moved the stuff out of the rooms and put them back after the work was done. It was ni... read more
I called national floors Direct and they came out the next day to give me an estimate on replacing carpet in three rooms and a staircase in my home. They had lots of options to choose from. They came in 15% less then competitors. The day of my installation went very smoothly. Two men showed up at the earlier end of the time frame they gave me. They worked quickly and efficiently. Once the work was complete they asked me to come out and inspect it. I had a couple questions but a few spots which they addressed. I am very pleas... read more
My experience with National Floors Direct was wonderful. The consultant who came to my home was extremely knowledgeable, personable, and polite. He was friendly and efficient and provided great insight and information when it came to carpet selection. The selection was great and pricing was very fair. Communication regarding scheduled installation was timely and informative. The men who installed the carpet were quick, helpful, and polite. They had me do a final check of the carpet and someone in management called when they ... read more
We called for a free estimate, and received an appointment the next day. Brian, our sales rep, was punctual and professional. He gave us multiple options, helping us discover which carpet would fit our needs best. He walked us through the process in great detail, step by step. The ordering process was easy, and quick. He was able to set up an install appointment that worked well for us. We received a reminder call the day before which was appreciated. The installers came on time, were courteous, efficient and respectful. The... read more
After a few too many years, we finally made the move and got new carpet. The carpet installation process was so much faster and easier than I thought it would be. I was dreading the whole thing, but I am so pleased with the whole thing! From start to finish, the guys were so easy to be around, and they really got to work. It looks fabulous!!
I had all the carpet taken out of my house and then replaced with hardwood. Daniel was super helpful in making my decisions for which flooring to choose. I was happy the construction only took a few days, and my house was left tidy and clean. I am so happy with the final result.
We were selling our home and needed all the flooring replaced. They were professional and efficient. The work done was amazing and done as promised. I highly recommend them to anyone needing this type of work done.
I recently had National Floors Direct come redo the floor in my living room. The sales person was tentative, listened to my needs and budget, and followed up diligently after my installation to make sure everything went well. The installers very nice and did a good job with the floor and cleaning up after they left. They helped me move all the furniture back into it's place and now the living room looks wonderful - like a brand new house! Once I'm ready to do our basement we are definitely using National Floors Direct again.
Business response:
Thank you very much for your feedback! We are glad that you had a great installation experience from us and we hope to service you again very soon!
National Floors Direct has a 4.9 star rating with 3,808 reviews.
National Floors Direct is open now. It is open 24/7.