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National Floors Direct

4.9
  • Home Services
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About this business

Home ServicesFlooring

Location details

02322, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,001 reviews
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Lauren S.'s profile image
2 years ago

CUSTOMER SERVICE HARASSMENT LINE. I gave NFD 3 stars because of their HORRIBLE customer service. We had a install date for our carpeting all set up. They called the day before the install to say the manufacturer had sent them the wrong carpet and that they needed to r/s for three weeks out. I asked if we could do a re-selection for something that was in stock. I asked for them to send someone out to us during the evening or on a weekend since my husband and I both work full time. The first lady told me that was impossible a... read more

JOE L.'s profile image
2 years ago

I give NFD my highest recommendation. Brian came to our home, explained various alternatives, provided samples and very affordable pricing. The installers arrived on time. They were friendly efficient & very hard working. They did an outstanding job and were in and out in no time. They absolutely transformed our family room. I am so happy we chose NFD. 

Christina C.'s profile image
Christina C. 
2 years ago

I am very happy with the process of purchasing my carpet with National Floors Direct. I was able to ask for appt. online, they promptly set up an appt. Came on time, measure the floor accurately with a laser tool. Had a wide variety of carpets to chose from. Since they come to your house you can match the carpet to the room perfectly, to match wall colors, furniture, curtains, etc. I was able to make an appt for installation the same day, I chose the carpet. I got a good price for the quality carpet I ordered. I received upd... read more

Brandon P.'s profile image
2 years ago

Had laminate floors installed on the entire first floor. Being in the construction industry for over 20 years, the installation was clean and professional looking. They took the time to do it right. My 3 star rating is due to the lack of communication and organization from the main office. They told me I only had to remove breakables from my furniture, which wasn't the case. I had to remove everything at the last minute. They also sent an email at 4:30 AM on the install day stating they would arrive between 12-4. I wa... read more

Susan S.'s profile image
2 years ago

Your salesman David King was a very knowledgeable of your products and very friendly. That was a deal breaker for your company 

Nicole C.'s profile image
2 years ago

David King came tonight . was fabulous , amazing . helped me pick my perfect floor . would recommend him to all. 

John S.'s profile image
3 years ago

Great experience from the salesman to the final installation. Friendly and hard working installers. I would highly recommend this company 

Marcia C.'s profile image
3 years ago

I am very happy with the product and the installation team. They were professional and competed the work in a timely manner. I would have given a five star review if National Floors had been better at communicating the installation window. The day of, at 4am, via email, is not good communication. However, I really am loving my new floors. It's exactly what I hoped for without breaking my budget. 

Mary C.'s profile image
3 years ago

Sales process was great! Price a little higher than expected. Installation troublesome. Got the run around with issues. Still not resolved! 

Frequently asked questions about National Floors Direct

How is National Floors Direct rated?

National Floors Direct has a 4.9 star rating with 5,001 reviews. 

When is National Floors Direct open?

National Floors Direct is closed now. It will open on Monday at 9:00 a.m.