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National Floors Direct

4.9
  • Home Services
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About this business

Home ServicesFlooring

Location details

02322, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,001 reviews
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Andrea L.'s profile image
3 years ago

I have 1 of 2 installation with this company. The first was my laminate flooring. The sales person was incredible, very knowledgeable about the work I needed completed. It was the installation that was a huge problem. The guy name was Walter and his assistant. The gentleman was very rude at first leaving me no alternative but to call the office and spoke with the Manager named Cliff who was able to retify the situation. I hope that when the next crew come and install my carpet that it will be a better experience and I wil... read more

Erskine K.'s profile image
3 years ago

I requested a in home estimate and was very happy with the agent's professionalism. He took his time and explained everything to us and we felt comfortable.. excellent job Harry, will refer him anytime to anyone.. 

christy m.'s profile image
3 years ago

Awesome experience, I cannot say enough about the team that came to my home and installed my new kitchen floor, I LOVE it. The whole process only took about 4 hours and if your on the fence of who to go to I strongly suggest National Floors Direct, the positive reviews are what me decide to go with them, so I strongly suggest if you had a great experience please, please ,write a positive review about it, most people do not write a review if they are happy only if they are dissatisfied. Thank you National Floors Direct for a ... read more

Christine M.'s profile image
Christine M. 
3 years ago

Awesome experience, can't say enough good about the guys that came to my home and did a tremendous job installing my new kitchen floor all in about 4 hours! I LOVE my new floor, thank you so much National Floors Direct, so glad I went with you, the reviews here definitely made up my mind on who to go with, so if your looking for a new floor these are the guys to go with and if you are satisfied with their work please leave a positive review, not too many do if they satisfied, only people that are not! <3 

Mariane L.'s profile image
3 years ago

Salesman was very nice and knowledgeable which is why I'm giving 3 stars for his sake. The rug we picked unfortunately was not in stock and we had to wait about two weeks to get it. Not a big deal. Well day before install (which is suppose to be tomorrow) we get a phone call that says it will be now be next Wednesday. Fiance tells me they said the place the rug is coming from had to be shut down. Would have been nice to know when they found out which I'm sure wasn't the day before install. Told them we may cancel and... read more

Abigail C.'s profile image
3 years ago

I am giving a reluctant three stars The three men that came here to install the carpet were nice efficient they cleaned up after themselves that was not the problem The rug look beautiful it was installed properly it felt a little thinner than I would like maybe it was the padding the felt thinner. My main complaint is with the company itself The salesperson that came here was a very nice informative salesman. During this time with the Corona virus they took great precaution when they came to my house I'm referring to the sa... read more

Charlene A.'s profile image
Charlene A. 
3 years ago

We are very happy with our new carpets from National Floors Direct. The salesman was very pleasant and knowledgeable and answered all of our questions patiently. The financing was very easy and painless and at 0% who could say no? The people that did the installation were very neat and fast. Two rooms were done within 2 hours including removing the old carpet and cleanup. The carpets look fantastic in each room! Altogether, National Floors Direct took very good care of us. 

Theresa C.'s profile image
3 years ago

We were very pleased with our experience with National Floors Direct. From the first phone call to the install. The salesman was very knowledgeable and explained everything and got us what we needed and within our budget, bearing the local guys. The guys that came to install Our carpet were intone and very thorough. Lots of furniture to move and they did that with grace. This is the first time we have had new carpet done in our home and let me tell you how nice it is to walk barefoot. We will definitely use them Again for ou... read more

Mary-Jane R.'s profile image
Mary-Jane R. 
3 years ago

The salesperson who came to the house was helpful in helping us choose the perfect rug and flooring for our home. The installation teams were friendly, polite and neat. We have a problem with are under our tiles which made a snapping sound and we are working with the company to remedy the matter. This review lost a star because I'm finding customer service challenging to work with. I would buy from them again, however. 

Frequently asked questions about National Floors Direct

How is National Floors Direct rated?

National Floors Direct has a 4.9 star rating with 5,001 reviews. 

When is National Floors Direct open?

National Floors Direct is closed now. It will open on Monday at 9:00 a.m.