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National Floors Direct

4.9
  • Home Services

About this business

Home ServicesFlooring

Location details

02322, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.96,241 reviews
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Santos M's profile image
Santos M 
6 months ago

I had a great experience with National Floors Direct. The customer service was friendly when I called for an estimate. Though the sales meeting took longer than anticipated, it was packed with helpful info and zero pressure. Customer service kept me updated in the days leading up to the install, so I knew exactly what to expect. The installers were punctual, efficiently replaced the old carpet in three bedrooms within two hours, and left everything spotless, taking away the old carpet and padding. I highly recommend their se... read more

Laurie Kiss's profile image
Laurie Kiss 
6 months ago

Installation was great! Everything was cleaned up thoroughly. Both the techs worked in a very professional manner. The carpet looks just great and they finished the job in a reasonable amount of time. Thanks to the salesman, customer service and installation techs, for your help with my project! Happy New Year!! Note: NFD compensated me with an Amazon gift card for this honest review & photos. TY. 

Suzanne Barreto's profile image
Suzanne Barreto 
6 months ago

I am so happy I went with National floors direct!.. The crew arrived on time and were super polite and courteous, they moved my heavy furniture and cleaned up after the job was completed. They completed my entire home in one day which was super important for me. I am in love with my new flooring! Thank you for transforming my home from start to finish. Nathaniel the sales rep was super helpful when it came to selecting the color and design he walked me through the entire process it was an amazing experience. Jose and Suzanne... read more

Amanda Marchetta's profile image
Amanda Marchetta 
6 months ago

I found National Floors Direct while doing some research online. We needed to replace our bedroom carpets due to allergies. Their customer service person promptly called me and answered all my questions, very professional and polite. We schedule to have someone come and do the measuring and bring samples to discuss prices. The whole process was seamless and we were able to review the samples and made our choice. We found the samples to be good quality and at competitive pricing. Installers came a few days later and we couldn... read more

HU-313456946's profile image
HU-313456946 
6 months ago

The at home project review and cost estimate was convenient and easy. The representative was courteous and thorough. He was flexible and was able to give a preview of what the floors would look like on completion. The installation crew was fast and professional. The estimated three-day project was completed in one day. The crew moved and put back in place all our furniture. The crew cleaned up nicely after themselves. We received a gift card as compensation for our time in completing this review. 

HU-986725533's profile image
HU-986725533 
6 months ago

Our experience was excellent. The initial visit with the sales representative was very thorough and he brought really good representations of the flooring. In addition to samples, he brought photos of real, completed installations. That was really helpful. On the day of the install, everything went smoothly. The gentlemen who did the work were professional and courteous, asking questions when necessary to ensure we were happy with the results. They were also very efficient and completed the job a little earlier than we expec... read more

HU-18750375's profile image
HU-18750375 
6 months ago

Fantastic job. Came early. Great craftsmanship zero finance is an added bonus. I will recommend this company to my friends 

William Stump's profile image
William Stump 
6 months ago

From my first phone call, to the last call with National Floors Direct, the service was prompt, knowledgeable, and courteous. My sale rep was excellent. The crew arrived on time, and had the project done the same day. The guys were friendly, hard working, and their attention to detail was excellent. The floors look great, and they left the place clean. 

Jessica Kane's profile image
Jessica Kane 
6 months ago

We had a great experience with national Floors direct. We got an appointment the next day, the salesman. Bryan was great. He was very knowledgeable, friendly and honest about the project we were looking to do and our budget for it. We scheduled the carpet to be installed and the crew arrived right on time and finish the job ahead of schedule. Overall, just a great experience and so happy we did it. I received a gift card for my time in posting this honest review. 

Frequently asked questions about National Floors Direct

How is National Floors Direct rated?

National Floors Direct has a 4.9 star rating with 6,241 reviews. 

When is National Floors Direct open?

National Floors Direct is open now. It will close at 6:00 p.m.