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National Floors Direct

4.9
  • Home Services

About this business

Home ServicesFlooring

Location details

02322, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.96,149 reviews
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John and Kirsten Carew's profile image
John and Kirsten Carew 
2 years ago

We loved working with National floors direct. This was our first experience and we would certainly use them again the installers were thorough and professional and were true craftsman. We have already recommended them to other family members! The quality of the material is great and prices were too! 

HU-325619033's profile image
HU-325619033 
2 years ago

When I first bought my house, I knew I wanted to put carpeting in, but struggled to select a provider. After doing some research, it was clear that National Floors Direct was the front runner, and I’m happy to say, FOR GOOD REASON! The process was simple, fast, and pleasant from beginning to end. We called NFD and they came the next day to check out the situation. The salesman that came to our house to provide an estimate was kind, knowledgeable, not pushy, and respectful. He showed us all of the options available in our tig... read more

HU-57592739's profile image
HU-57592739 
2 years ago

Easy and fast process after they arrived at my home with samples. A very quick schedule had my carpets installed the next week. The crew arrived on time. The crew was professional and worked efficient. The crew cleaned up after they were done. I received a gift card for my time in posting this honest review! Order NH 12171 

Christine Morrison's profile image
Christine Morrison 
2 years ago

Our sales rep was punctual, patient, and very knowledgeable. He helped us select the right carpet for our needs at the right price. Customer service was helpful when I had to cancel our first install date due to COVID in the house. The installation crew was professional, friendly, and cleaned up after they were done. We are very happy with the carpet in our family room. Full disclosure - I did receive a gift card for my time in posting this honest review. 

James Jacobs's profile image
James Jacobs 
2 years ago

The salesperson was knowledgeable. The salesperson was also courteous. And the salesperson also responded to my emails. Both the salesperson and installers were on time. When we made a change in color (before installation), it was handled quickly and professionally. I received a gift card for my time in posting this honest review. 

HU-233975170's profile image
HU-233975170 
2 years ago

We purchased a new home with carpets that reeked of cat smell. My husband is allergic to cats and we thought we could shampoo the carpets on our own but nope. They needed to be ripped out AND the floorboards needed to be replaced. We closed on a Friday, called National Direct after closing, and had the rep here on Saturday. Despite being in an environment of supply chain issues and labor issues, NFD was able to get the needed carpet supplies and subflooring and committed to completing two bedrooms and a walk-in closet on Mon... read more

HU-564181969's profile image
HU-564181969 
2 years ago

On time rep armed with with samples and knowledge made selection easy. Installers also on time including a prior notice of arrival. Did a great job with seamless carpet flow of two landings and three corners. Very satisfied with results and competitive pricing. I even received a $25 gift card for an honest review! 

HU-955538866's profile image
HU-955538866 
2 years ago

I had a tenant trash a rental property. I called National Floors Direct and they came out the very next day. The salesman was very kind and helped me pick out what was best for the house. He did not try to upsell me as he understood it was a rental and did not want to put in the most expensive carpets. They were ready to install as soon as the very next day. The crew that came was great, professional and very clean. The place looks brand new! Highly recommend. I received a gift card for my time in posting this honest review 

HU-634068376's profile image
HU-634068376 
2 years ago

I had been wanting to have the carpet pulled up and floors laid down in my basement for quite some time. I finally decided to do something about it and called three floor companies to vet them and see which best fit my needs. As soon as the National Floors Direct representative answered my call, I felt valued and appreciated, all I was doing was setting up a consultation but the representative was polished, professional and responsive. I scheduled a next day consultation with ease and waited for things to begin. The field ag... read more

Frequently asked questions about National Floors Direct

How is National Floors Direct rated?

National Floors Direct has a 4.9 star rating with 6,149 reviews. 

When is National Floors Direct open?

National Floors Direct is closed now. It will open on Monday at 9:00 a.m.