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HomeAbout Usupdatespage 23
Birdeye improves sorting in filter drop-down menu

Birdeye improves sorting in filter drop-down menu

Birdeye, has now simplified selecting filters in the multi-select drop-down menu. Now, the filters selected in a multi-select drop-down menu will be visible on the top.

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Feb 15, 2019
Now, track respondent's location using 'Location' type question

Now, track respondent's location using 'Location' type question

Birdeye now allows businesses to capture the location of the survey respondent using the newly added 'Location Type' question.

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Feb 08, 2019

Birdeye aligns the NPS calculation logic in line with the industry norms

Birdeye has standardized the NPS calculation used in the platform to be inline with the industry norms. Identification of Promoters, Passives, and Detractors is further simplified.

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Feb 08, 2019
Birdeye introduces Data Export Authentication for Enhanced Security

Birdeye introduces Data Export Authentication for Enhanced Security

As a measure of enhancing data security, Birdeye takes another step by introducing data export authentication. Users will now need to authenticate themselves before downloading contact information from emails.

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Feb 08, 2019
Now, control your surveys better with survey access control

Now, control your surveys better with survey access control

Business owners can now edit the access rights for all users to maintain complete confidentiality for survey questionnaires and responses.

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Jan 25, 2019
Birdeye enhances Reports for better data presentation

Birdeye enhances Reports for better data presentation

With improved graphical orientation, Birdeye's new reports are better in terms of data consumption and presentation.

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Jan 25, 2019
Birdeye launches enterprise-grade User Management

Birdeye launches enterprise-grade User Management

Birdeye has launched enterprise-grade user management for multi-location businesses. Businesses will be able to add, remove and update users at the enterprise as well as location levels.

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Jan 22, 2019
Birdeye Reports revamped with improved usability

Birdeye Reports revamped with improved usability

Birdeye's reporting platform offers intuitive reports focused on visual elements. It is simple, user-friendly and visually optimized for better projection and understanding.

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Jan 18, 2019
Birdeye introduces Customer Experience Reports

Birdeye introduces Customer Experience Reports

Users can now analyze customer experience template's effectiveness with easy to view reports.

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Jan 04, 2019
Birdeye makes Webchat more intuitive and user-friendly

Birdeye makes Webchat more intuitive and user-friendly

Birdeye has released a new Webchat user interface that's more intuitive and easy for use. The new Webchat will be available for business websites, paid profiles, and free profiles.

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Nov 26, 2018
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