4.9
8017 reviews75 reviews have no rating
The program is great and so is the support.
My experience with my rep today, Roshni Kapoor was excellent!! Very helpful and informative!!!
Excellent service. Got a call within 3 minutes of email. Resolved issue and did integration with social. Media and helped me clean up the Google my business profile. 6 star service by Girish
Birdeye is wonderful! Pros: Birdeye is so helpful for our company. The real time text feature with future prospects makes communication so simple and effective. Cons: There isn't anything I like "least" about this software. I do wish that text conversations could be assigned to multiple people however.
Excellent customer service!
Srijan. Shukla extremely patient , good listener and explained everything well !
Very professional
The rep was very quick and very helpful.
Support techs were very friendly & helpful & quick.
Quick response was great
Great Tech support! Very patient and thorough.
Fixed the issues, was super friendly!
Awesome customer support as always!
Very prompt response and resolution to our issue. Much appreciated!
Praveen, the tech support person was so courteous and extremely helpful!
Excellent customer service! Thank you!
Avinash was great as always. I appreciate his patience and help when setting up BE Connector with a client.
Srijan was very helpful and kind.
Prajval is awesome!!!!!!!!
the gentlemen I talked to clearly understood my problem. He gave me an answer that made sense to me. He also gave me a solution. Very happy with the customer service I received.
My concern was addressed very quickly and was resolved within hours of me contacting support. Thank You!
Sumeet was a great help with this previously reported issue. He resolved it very quickly.
Girish Pacherwal was very helpful in explaining and a follow up email with instructions on the process to remove a spam review from Facebook, in order to remove the review from our website. Assistance appreciated!
Rodash was professional and helpful, going beyond what was expected.
Been using Birdeye for years at HomeMembership and they are a great company to work with. They have been a wonderful solution for our customer review needs and they are very quick with their responses to any support needs we have had. Highly recommend!