Guides
Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.
All Guides
Report: Impact of online reviews on multilocation businesses
This 2023 data report is packed with detailed information about the increasing importance of online reviews and their role in today’s competitive marketplace.
Download nowState of SMS Marketing in 2024
Discover the top SMS marketing trends for 2024. Learn how to boost engagement and drive growth in 2025 with our free expert guide.
Download now‘The One’ Survey: How consumers choose service providers
This report explores consumer behavior to help businesses build trust and win loyalty. It provides actionable insights to become a preferred service provider.
Download nowLeveraging Google for Business Growth: The marketing leader’s playbook
This guide will teach you how to fully leverage Google to connect with customers, drive growth, and boost revenue.
Download now7 Ways CMOs can do more with less in a down market
This guide explores proven tactics to help your marketing dollars go further so you can power through uncertain times and continue growing your business.
Download now9 Strategies for healthcare reputation management
In this guide, we share 9 strategies to help you navigate the ever-changing landscape of patient expectations and position your practice as a leader in patient-centric care.
Download now9 Ways to improve online reputation & customer experience
In this free guide, we’ll cover 9 critical strategies your marketing team can leverage to delight your customers, amplify brand messages, and improve your online presence.
Download now2024 Social media toolkit
Social media is an incredibly powerful marketing tool, so to help you get started, we’ve created this free social media toolkit full of easy-to-use templates.
Download nowThe ultimate social media marketing guide for local businesses
In this comprehensive guide, you’ll learn everything you need to know about social media marketing for local businesses.
Download nowSEO Local Search Checklist
Get simple, effective SEO techniques that you can employ to improve your search rankings starting now.
Download nowThe complete guide to Google My Business
In this free guide, we’ll cover how to create, maintain and optimize your Business Profile to help you stand out from the competition and show up on the first page of Google.
Download nowNeedle in the haystack: Capturing customer sentiment at scale
This guide will show you how property management companies can effectively and efficiently mine feedback and get highly valuable insights at scale.
Download nowReviews to Revenue Masterclass: The complete guide to reputation management
If you’re eager to build a powerful online reputation and attract more customers, you need Birdeye’s guide to reputation management for multi-location businesses.
Download nowThe 2022 state of online reviews
We analyzed review data collected from 80K+ businesses to help you understand the latest trends in online reviews to help you outrank your competition.
Download now7 ways to design a referral marketing program
In this guide, we’ll break down a foolproof formula to supercharge your referral program and turn delighted customers into brand advocates.
Download now10 Steps to Rank Higher for Local & "Near Me" Google Searches
In this guide, we reveal 10 steps to win top Google search rankings for your business, with lots of actionable take-aways.
Download now8 tips for a successful SMS marketing campaign
Want to use text to market your business, but don’t know how to get started? Our checklist can help.
Download now9 unique ways to grow your business with business text messaging
Consistently delivering great texts can turn a prospect into a customer and a happy customer into a glowing review. Here are 9 templates that you can start sending today.
Download now
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