Weekly Product Release Notes | September 25, 2026

Get the information you need before patients walk through the door.

Make every feedback campaign work on your schedule. With Survey Expiry Settings, you can decide exactly how long your surveys remain open. Set a deadline for collecting responses, close a survey when needed, and let it automatically stop accepting responses when the time is up.

Catch up on the latest capabilities, feature enhancements, bug fixes, and platform improvements across Birdeye.

Birdeye has deprecated password creation during user setup, allowing newly added users to securely set their own passwords through an email invitation.

A customer accidentally selected the wrong rating. They realize it later and tell you what they actually meant.

Catch up on the latest capabilities, feature enhancements, bug fixes, and platform improvements across Birdeye.

Your front desk can now do more than just answer calls. Front Desk agents help you handle customer conversations across Voice Call, Web Chat, Text, and Email - from answering questions to managing appointments and following the procedures you define for your business.

When your Inbox is busy, finding the right conversation can take time. Human Actions makes it easier to get where you need to be-without searching through your entire Inbox.