Introducing Create and Track Actions in Insights AI: Turn Recommendations into Measurable Results
Insights AI now helps teams turn AI-powered recommendations into measurable action. Create structured initiatives, assign owners, set goals, and track progress from a single place. Teams can also create tickets for individual issues, ensuring recommendations move beyond insights into execution.
Introducing Prioritized Recommendations in Insights AI: Focus on What Matters Most
Insights AI now helps teams identify the highest-impact opportunities across their business with Prioritized Recommendations. Instead of spending time reviewing multiple dashboards, reports, and metrics, teams receive an AI-generated, ranked list of recommendations based on their impact on the Birdeye score. This makes it easier to identify where to focus first, assign priorities, and take action that drives measurable business improvement.
Weekly Product Release Notes | July 31, 2026
Every week, we'll share a summary of the latest product updates, feature enhancements, new capabilities, bug fixes, and platform improvements released across the Birdeye platform. These release notes help you stay informed about what's new and identify which updates are relevant to your products and customer segment.
Weekly Product Release Notes | July 24, 2026
Welcome to the Weekly Product Release Notes! Every week, we'll share a summary of the latest product updates, feature enhancements, new capabilities, bug fixes, and platform improvements released across the Birdeye platform. These release notes help you stay informed about what's new and identify which updates are relevant to your products and customer segment.
Introducing Dashboard Edit Access: Collaborate on Reports in Real Time
Dashboard Edit Access allows dashboard owners to grant edit permissions to other users, teams, or roles, making it easier to collaborate on shared dashboards. Instead of creating duplicate copies, multiple users can work on the same dashboard, and any changes made are reflected for everyone with edit access.
Birdeye announces integration with Xero
Once the integration is set up for your business, review requests will go out automatically and will help you get a continuous flow of new reviews.
Birdeye announces integration with Zoho Desk
Once the integration is set up for your business, review requests will go out automatically and will help you get a continuous flow of new reviews.
Yelp Messaging in Inbox
Yelp messages are now available in the Inbox. You can view and respond to both Yelp reviews and direct messages from a single place, making it easier to manage conversations without switching platforms. Yelp messaging is also included in Inbox reporting and notifications.
