Improve survey response rates with smarter distribution

Build flexible survey distribution workflows, start with ready-to-use templates, and optimize how and when your surveys reach customers. Automate repetitive distribution and follow-up tasks while using smarter targeting, testing, and timing to help improve survey response rates.

With Survey Distribution Agent, you can:

• Start with a ready-made workflow: Choose a pre-built distribution template with A/B testing, smart targeting, or simple distribution, and customize it to fit your needs.
• Discover what works: Test different survey invitation templates and identify the winner based on open rate, click rate, or survey completion. It helps you improve engagement without relying on guesswork.
• Send at the right time: Use Best Day to Send and Best Time to Send to deliver surveys when individual customers are most likely to engage, helping increase the chances of a response.
• Follow up automatically: Set up conditions, delays, and reminders to re-engage customers who haven't responded. It saves your team time on manual follow-ups.
• Act on feedback: Trigger follow-up actions such as creating a ticket or sending a review request when customers complete a survey.
• Make every survey count: Reach the right customers with the right message at the right time-helping you save time, increase engagement and collect more valuable feedback.

Create smarter survey distribution workflows, spend less time managing survey outreach, and get more from every survey you send.