Keep every appointment on track
Automate appointment reminders and follow-ups so your team can spend less time chasing confirmations.
The new Reminder Agent helps businesses stay connected with customers before their appointments. Automatically send timely reminders through email and text, track appointment confirmation status, and follow up with AI-powered voice calls when appointments remain unconfirmed.
Make appointment reminders effortless
- Send timely reminders: Automatically send appointment reminders through email and text based on when the appointment is scheduled.
- Follow up on unconfirmed appointments: Use AI-powered voice calls to automatically reach customers who haven't confirmed their appointments.
- Reduce manual follow-ups: Automate routine reminder and confirmation tasks so front desk teams can focus on customers who need their attention.
- Monitor reminder outcomes: Track reminder and confirmation activity, and review voice call outcomes, transcripts, and summaries.
A smarter way to manage appointment reminders
With the Reminder Agent, you can create a reminder workflow that starts when an appointment is booked, sends reminders at the right time, checks whether the appointment has been confirmed, and automatically follows up when needed.
Get started
Go to Front desk > Agents > Reminder Agent to create your reminder workflow using a ready-to-use template from the Library or build one from scratch.