![Birdeye vs Podium](https://cdn2.birdeye.com/version2/pages/compare/v2/birdeye-vs-podium.png)
Birdeye — Superior service in a complete platform
Feature for feature we’re #1:
- 24x7 customer support & priority onboarding
- Best-in-class features for multi-location businesses
- AI-powered enterprise reputation management
- Top rated upmarket solution on Capterra & G2
Trusted by 150K+ local brands and businesses
![Review Sites Logo](https://cdn2.birdeye.com/version2/pages/awards/2023/common/logo-review-sites.png)
Compare all the features in detail below
OffersPartially OffersDoes Not Offer | |||||
---|---|---|---|---|---|
OffersPartially OffersDoes Not Offer | Birdeye | Podium | |||
Reputation Management | Reputation Management | ||||
Boost Google ad performance with Google Seller Ratings | |||||
Manage business listings for all locations, all in one place | |||||
Generate reviews on Google, Facebook, and 200+ sites | |||||
Save time with automated review responses | |||||
Minimize bad reviews with “Direct Feedback” button | |||||
Share and showcase reviews on social media | |||||
Turn reviews into customer referrals | |||||
Lead Generating Products | Lead Generating Products | ||||
Manage business listings from a single dashboard | |||||
Schedule appointments, send reminders, and confirm with patients | |||||
Send automated referral campaigns | |||||
Schedule and manage social posts across locations |
![Award Winter 2024](https://cdn2.birdeye.com/version2/pages/awards/2024/winter/high-performer.png)
![Award Winter 2024](https://cdn2.birdeye.com/version2/pages/awards/2024/winter/users-most-likely-to-recommend-enterprise.png)
Grow your business on Google
Improve your online reputation, boost your SEO ranking, and drive more revenue from a single, easy-to-use dashboard.
- Build complete, attractive, and accurate Google Business Profiles
- Generate, manage, and market your Google reviews
- Showcase reviews from 200+ sites on your Google Knowledge Panel
- Improve your Google ad performance by up to 17% with Google Seller Ratings
- Turn visitors into leads and leads into customers with Google Messaging
- Outshine your local competitors with Google Posts
- Respond to reviews on Google and 200+ sites at scale with AI-generated responses
![Partner with Google at the highest level](https://cdn2.birdeye.com/version2/v3/pages/2023/compare/partner-with-google-highest-level.png)
Put your business on the map
Create, update, and manage business listings for all locations, all in one place for an improved SEO ranking.
- Rank higher on Google search with complete, accurate business listings
- Outperform competitors and rank in the Google Map Pack
- Engage with more leads and start revenue-driving conversations directly from Google
- Leverage AI-generated, SEO-optimized business descriptions for Google, Facebook, Bing, and Birdeye Profiles
![Put your business on the map](https://cdn2.birdeye.com/version2/v3/pages/2023/compare/put-business-on-map.png)
Receive award-winning customer support
Unlike our competitors, we’ll put your business first — and our always-on, dedicated customer support will never leave you hanging.
- Unlimited support via live chat, email, phone, and our in-product support center
- 500+ support articles and how-to videos
- Painless troubleshooting with our product experts, including integration setup, campaigns, user alerts, product questions, and more
![Award winning customer support](https://cdn2.birdeye.com/version2/pages/awards/2024/winter/support-badges.png)
Turn your customers into brand ambassadors
Send referral requests, increase response rates, and track your campaigns from one intuitive dashboard.
- Send automated referral requests after every positive review, survey, appointment, service, or purchase via text, email, social, and more
- Track referral revenue, shares, and conversions
- Pay out incentives through reporting and tracking
![Turn your customers into brand ambassadors](https://cdn2.birdeye.com/version2/v3/pages/2023/compare/customer-to-brand-customer.png)
Showcase your reviews with ease
Get more out of your 5-star reviews by turning them into attention grabbing content.
- Share your best reviews on social media, paid ads, and your website for instant social proof
- Drive new leads and let your reviews do your marketing for you
- Showcase reviews on the front page of your website, our review widgets are easy to install and completely customizable
![Showcase your reviews with ease](https://cdn2.birdeye.com/version2/v3/pages/2023/compare/showcase-review-with-ease.png)
Solutions for every industry
- Dental
- Healthcare
- Real Estate
- Home Services
- Retail
- Legal
- Finance
- Auto
- Personal Services
“Birdeye is a game changer for patient experience. We can message all our patients using one central inbox.”Brandon Dowdy-ErnstSmile Workshop
![Smile Workshop](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/dental-smile-workshop.png)
Birdeye has given me the perspective and agility I need to effectively manage our expansive footprint easily.Ken NorquistAxia Women’s Health
![Axis Women](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/healthcare.png)
We switched to Birdeye because customer experience is paramount in a business where reputation is everything.Sabrina ModesittStonecreek Communities
![StoneCreek](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/real-estate.png)
Birdeye’s AI has helped us monitor customer sentiment and evolve our business to meet their needs.Anne-Marie CUniversal Windows Direct
![Universal Windows](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/home-services-universal-windows.png)
Birdeye customer support is amazing. They created a seamless onboarding experience for all 450 of our locations.Brandon HeglandMichaels
![Michaels](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/retail-michaels.png)
10 years later, and my firm is still finding value from Birdeye reviews, surveys, and messaging.Lanette SAll Family Law Group
![All Family Law Group](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/legal-services-all-family-law.png)
Birdeye equipped us with a scalable solution to enhance our customer experience.Brittany DouglasTitleMax
![TitleMax](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/finance-titlemax.png)
With Birdeye, we’ve turned customer experience insights into opportunities to build trust and credibility.Carmen GarciaStrickland Brothers 10 Minute Oil Change
![Strickland Brothers](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/auto-strickland-brothers.png)
The ability to reach out to each website visitor and answer questions wherever I am, at any time of day is a total game-changer.Jason HartlineSkinSpaMed
![SkinSpaMed](https://cdn2.birdeye.com/version2/v3/pages/2023/home/v1/personal-services-skinspamed.png)